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ORGANIZATIONAL CULTURE Organizational Culture and Leadership, 3rd Edition

ORGANIZATIONAL CULTURE Organizational Culture and Leadership, 3rd Edition

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192 <strong>ORGANIZATIONAL</strong> <strong>CULTURE</strong> AND LEADERSHIPdefense against authority, leading to unions <strong>and</strong> other forms of selfprotectivegroups. In the utilitarian system, peer relations evolvearound the work group <strong>and</strong> typically reflect the kind of incentive systemthat management uses. In the normative system, they evolvenaturally around tasks <strong>and</strong> in support of the organization. Sometypologies add a dimension of professional or collegial relationshipsin an organization in which individuals have broad vested rights <strong>and</strong>a “moral” orientation toward organizational goals, such as in professionalpartnerships in law or medicine (Jones, 1983; Shrivastava,1983).The value of this typology is that it enables us to differentiatebusiness organizations that tend to be utilitarian from coercive totalinstitutions such as prisons <strong>and</strong> mental hospitals, <strong>and</strong> from normativeorganizations such as schools, hospitals, <strong>and</strong> nonprofits (Goffman,1961). The difficulty is that within any given organizationaltype one may see variations of all three dimensions operating, whichrequires us to invent still other dimensions to capture the uniquenessof a given organization.A number of typologies focus specifically on how authority isused <strong>and</strong> what level of participation is expected in the organization:(1) autocratic, (2) paternalistic, (3) consultative or democratic, (4)participative <strong>and</strong> power sharing, (5) delegative, <strong>and</strong> (6) abdicative(which implies delegating not only tasks <strong>and</strong> responsibilities butpower <strong>and</strong> controls as well) (Bass, 1981, 1985; Harbison <strong>and</strong> Myers,1959; Likert, 1967; Vroom <strong>and</strong> Yetton, 1973).These organizational typologies deal much more with aggression,power, <strong>and</strong> control than with love, intimacy, <strong>and</strong> peer relationships.In that regard they are always built on underlying assumptions abouthuman nature <strong>and</strong> activity. The arguments that managers get intoabout the “correct” level of participation <strong>and</strong> use of authority usuallyreflect the different assumptions they are making about thenature of the subordinates they are dealing with. Looking at participation<strong>and</strong> involvement as a matter of cultural assumptions makesclear that the debate about whether leaders should be more auto-

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