NEDBANK CAPITAl - Nedbank Group Limited

Strategic Planning prospectsfor 2010The Nedbank Group strategy andstrategic planning process will continueto evolve and be improved throughconcise articulation of strategy at agroup and cluster level.Strategic Planning’s Economic Unitis highly regarded for the quality ofindependent economic insights andresearch that it consistently providesto both Nedbank Group and its clients.Research provided by the EconomicUnit forms an integral part of NedbankGroup’s strategic planning processreferred to below.Strategic planning in 2010 willbe centred on the challenges andopportunities for Nedbank Group,including:• improving the profitability of theNedbank Retail cluster;• improving Nedbank’s non-interestrevenue, particularly throughNedbank’s bancassurance activitiesand improved cross-selling in otherareas;• increasing the number of newprimary clients across all clustersand maintaining existing primaryclients through improved value-addedservices;• building on Nedbank’s inherentstrengths and substantive marketshare in the wholesale and businessbanking sectors;• responding to opportunities arisingfrom increased broadband and mobilebanking accessibility and seekinginnovative ways to expand NedbankRetail’s distribution network;• optimising the allocation of capitalto business activities through thebusiness cycle in order to growbusinesses with high forecasteconomic profits and anticipateactivities that are vulnerable to largecyclical impairments;• utilising international expansionopportunities within the SouthernAfrican Development Community andthe rest of Africa within acceptablerisk limits; and• building on Nedbank’s leadershipin the transformation, corporatesocial investment and environmentalspheres.GOVERNANCEGROUP REPORTSOPERATIONAL REVIEWSOVERVIEW109NEDBANK GROUP ANNUAL REPORT 2009