OVERVIEWEE – based on dti Codes (at 31 December 2009)Occupational levels Designated male Non-designated Designated femaleA C I W foreign national A C I WNon-designatedforeign nationalTop management 4 8 1 1 1 15Senior management 47 15 40 311 24 32 10 23 86 11 599Professionally qualified 604 345 566 1 662 86 573 412 570 1 644 85 6 547Skilled technical 1 351 642 642 645 35 2 387 1 591 1 283 1 945 94 10 615Total management 2 006 1 002 1 248 2 626 145 2 993 2 014 1 876 3 676 190 17 776Semiskilled 740 291 153 103 4 1 552 786 392 616 22 4 659UnskilledPermanent staff not matched 1 1 1 1 4Total permanent 2 747 1 293 1 401 2 730 149 4 546 2 800 2 268 4 293 212 22 439Temporary employees 377 99 85 343 38 691 163 86 239 39 2 160Total dti 3 124 1 392 1 486 3 073 187 5 237 2 963 2 354 4 532 251 24 599Occupational levels (%)BlackpeopleBlackfemale African Included for reconciliation purposes TotalTop management 40,00 13,33 33,33 Total dti 24 599Senior management 27,88 10,85 13,19 Add secondees 23Professionally qualified 46,89 23,75 17,98 Add international 1 646Skilled technical 74,39 49,56 35,21 Add external entities (Imperial) 1 153Total management 62,66 38,72 28,12 Less payroll temps headcount 384Semiskilled 84.01 58,60 49,20 Number of employees 27 037Unskilled 0,00 0,00 0,00 Add payroll temps (FTE*) 371Permanent staff not matched 50,00 25,00 50,00 Add non-payroll (FTE*) 1 547Total permanent 67,09 42,85 32,50 <strong>Nedbank</strong> <strong>Group</strong> total (HCD**) 28 955Temporary employees 69,49 43,52 49,44 * Full-time equivalent.Total dti 67,30 42,90 33,99** Human capital development.TotalGROUP REPORTSOPERATIONAL REVIEWSRetaining our talentIn 2009 the <strong>Nedbank</strong> <strong>Group</strong> EVP and employer brand were promoted by means of conference presentations, branded recruitmentadvertising, publishing of editorials in employer branding and graduate publications and participation in career expos and campuscareer days. To reduce recruitment costs recruitment efforts for the year were focused on utilising the <strong>Nedbank</strong> careers website, thee-recruitment system as well as employee referrals as a first point of reference when recruiting.In total 427 positions were advertised on the external e-recruitment system, and 3 027 positions were advertised on the internale-recruitment system. The external talent database had 40 370 curricula vitae of interested candidates registered. A total ofR249 000 was paid to <strong>Nedbank</strong> <strong>Group</strong> employees for employee referrals. In 2009 over 7 686 applications were received for the2010 <strong>Nedbank</strong> Graduate Development Programme (NGDP) recruitment campaign following eight campus visits. These applicationsresulted in 88 graduates being accepted onto the 2010 NGDP.Flexible work practices (FWP) were introduced in 2008 with the aim of enhancing the EVP and taking into account the effect ofwork practices on productivity and a balanced lifestyle. In 2009 the FWP offering was enhanced by implementing two-, three- andfour-day workweek options. To date 483 staffmembers formally applied for FWP.GOVERNANCE117<strong>NEDBANK</strong> GROUP ANNUAL REPORT 2009
Skills development report<strong>Nedbank</strong> <strong>Group</strong> is passionate aboutcreating an environment in which allemployees can thrive and to assist newemployees to adjust to their new roleand environment within an optimaltimeframe new onboarding processes,procedures and tools were implementedduring 2009. In addition, the CareerManagement website was enhanced. Thiswebsite provides employees with relevantinformation and tools that enable themto take charge of managing their careers.To learn and growWe believe that the opportunity fordevelopment is key to attracting andretaining the right people at <strong>Nedbank</strong><strong>Group</strong>, and this forms a significant partof our value proposition to current andfuture employees. In 2009, at the entrylevel, the drive to develop learners for thefinancial services industry resulted in210 learners participating in the Kuyasaand Letsema Learnership Programmes,240 on other learnerships, 25 graduateson the Training Outside of Public PracticeProgramme for accountants, and104 graduates on the NGDP. All learnersand graduates undergo intensive onthe-jobtraining and following successfulcompletion of the programme, areready to be placed. We have beenvery successful in placing the majorityof students on completion of theprogrammes and are pleased by theirprogress.The External Bursary Programmesaw 384 bursaries being awarded toundergraduate students studying towardsbank-related qualifications. Furthermore,internal bursaries were awarded to665 employees for further academicstudy at graduate and postgraduate leveland study grant assistance was providedto 283 employees for the education oftheir children.The Management DevelopmentProgramme is aimed at establishing acommon values-based managementapproach within our organisation and theOld Mutual <strong>Group</strong>. To this end9 897 (10 867 including Africa) of ourstaff have attended the role orientationworkshops this year and are nowembarking on practical application of skillslearnt at these workshops. Business andacademic development for successivelevels of our management are cateredfor in our applied academic programmes.In 2009 altogether 37 senior managersattended the executive educationprogrammes, locally and internationally,and 484 managers attended businesseducation programmes at some of thetop business schools in South Africa.Skills development is regarded as a keypillar to achieving our transformationstrategy. In support of the transformationstrategy the WSP was completed asstipulated by the Skills Development Act.The primary source of information forthis plan is the personal developmentplans completed online by employeesannually, following the annualperformance discussions that are heldbetween employees and their managers.These discussions focus on increasingcompetence in employees’ currentroles and preparing them for futureopportunities linked to our broader talentmanagement plans.<strong>Nedbank</strong> <strong>Group</strong> has spent R258 millionon training in 2009, which is 4,32% ofbasic payroll. Of this, 2,97% of basicpayroll was spent on black staff afterimplementing adjusted recognition forgender.At <strong>Nedbank</strong> <strong>Group</strong> learning and growthis sustained by a learning culture,which not only fulfils the variousregulatory requirements that governskills development, but also provides themomentum for sustainable organisationalperformance.1 Training expenditure1.1 Training expenditure in terms of dti CodesBlack skills development spend 2009 2008Total basic payroll R5 983 113 R5 945 444Total training spend R258 383 R263 841Training spend as percentage of basic payroll 4,32% 4,44%Training spend on black staff, using adjusted recognition for gender R177 598 R170 775Training spend on black PWD, using adjusted recognition for gender R2 192 R1 400Training spend on black staff as percentage of basic payroll 2,97% 2,87%Training spend on black PWD as percentage of basic payroll 0,04% 0,02%<strong>Nedbank</strong> <strong>Group</strong> qualifies for 10,38 points out of 15 points allocated to skills development as per the dti generic scorecard.Altogether 58,05% of the total training spend on black staff was spent on black female staff.118<strong>NEDBANK</strong> GROUP ANNUAL REPORT 2009