Board of Directors Meeting - 29 March 2012 - Devon Partnership ...

Board of Directors Meeting, 29 March 2012Agenda Item 13stakeholders will ensure that there is a clear understanding of risk identification andreporting, development of action plans to address the risk and a mutual agreementpertaining to risk treatment is reached.7.3. The Trust is committed to providing clear communication and support:With its staffWith those in receipt of services and their supporters.With external agencies, authorities and other stakeholders both within and outside theNHSWith the general public7.4. During the review of serious incidents, communication issues are often one of thecontributory factors associated with the event. It is therefore imperative that we encouragegood communication between those in receipt of services, and their supporters, staff andexternal agencies to minimise the effect on those involved and provide adequate support.8. Training8.1. The provision of information, education and training is an important means of achievingcompetence and helps to ensure safe working practices. This contributes to theorganisation’s risk management culture and is required at all levels, including the ExecutiveTeam and Board of Directors.8.2. Ongoing risk assessment will help determine the level of information, instruction andtraining that will be required.8.3. The Trust will ensure that members of staff are informed in the process of riskmanagement. Staff should be adequately trained in the principles of risk management,clinical governance, health & safety, incident and near miss reporting, through induction,ongoing training and supervision, in order to promote the highest standards of riskmanagement and clinical care.8.4. The Workforce Planning and Development service supports the maintenance of thecompetences required by staff in various roles throughout the Trust to ensure that thepolicy can be implemented safely and effectively to enable high quality delivery of services.The training needs analysis details training to be undertaken by staff at all levels in theorganisation.8.5. The risk management training needs analysis will be updated/further developed, informedfrom the directorates and coordinated by the Workforce Planning and DevelopmentDepartment, to identify the training needs of all Trust staff. Training programmes aredeveloped/commissioned to ensure that identified training needs are met. The WorkforceDevelopment Steering Group will consider and monitor training needs provision andcompletion.8.6. The Trust has a responsibility to ensure that staff are released from their workplace toattend training sessions; any staff who are unable to attend their mandatory training due tophysical or other restraints must be notified to the training department.8.7. The Trust has a responsibility to ensure that adequate resources are available to implementthe organisation’s training programme for all staff.8.8. The Trust will ensure that all necessary staff (qualified, unqualified, other clinical staff, bankand agency staff) are appropriately trained in line with the organisation’s training needsanalysis.Page 119 of 156