Board of Directors Meeting - 29 March 2012 - Devon Partnership ...

Board of Directors Meeting, 29 March 2012Agenda Item 86. Action6.1. As stated above there has been little change to the key issues identified last yearwhich can be expected as cultural change in the way staff work and the impact ofimproving systems and process will take time to take effect. Although this has begunto happen in some areas.6.2. It is proposed that the current action plan in response to last year’s survey which isintegrated into the wider Workforce Action Plan should remain in terms of the Trust’scorporate response to the issues raised with minor revisions as required.6.3. To complement this there will be a much stronger focus on local directorateresponses which will be informed by the individual directorate reports, which alsoincluded Medical staff and Head Quarters.6.4. The relevant Managing Partner or Director will hold overall responsibility for theirlocal approach but will be supported by Sarah Frazer, Organisational DevelopmentLead who will hold an overall strategic approach, and their local Workforce BusinessPartners who will provide general workforce support.6.5. Local actions will be monitored through performance reports as part of the widerperformance agenda.6.6. To support these actions feedback should also be considered from the results of therecent Devon County Council staff survey which includes assigned staff. The issuesraised were very similar to our own with three key areas to address: appraisals,leadership visibility and staff engagement.6.7. Simultaneously work is being progressed to support staff engagement andrecognition within the Trust and it is also proposed through a separate paper todevelop a Key Performance Indicator (KPI) for staff satisfaction based on thosequestions from the staff survey. This will be measured through a monthly staffsatisfaction audit across all directorates.6.8. It is also proposed as part of this whole agenda that teams could be supported bythe Improvement Academy and mechanisms put in place to share learning andshowcase best practice.7. Recommendation to the Board of Directors7.1. Members of the Board are asked to receive the report and note and discuss itscontents.7.2. Further update reports and progress will be presented to the Board through theregular Board Workforce Report.Compiled bySarah Frazer, Organisational Development LeadPresented byMartin Ringrose, Director of Workforce and ODMarch 2012Page 62 of 156