Annual Report 2007-08 - the Parliamentary and Health Service ...

More documents

Recommendations

Info

Financial reviewPHSO’s net operating cost for 2007-08was £24,345,000, comprising expenditureof £24,785,000 spent in carrying out itsactivities offset by operating incomeof £440,000. Excluding £93,000 of incomethat must be surrendered to theExchequer and £186,000 funding fromthe Consolidated Fund for the salaryand on-costs of the Ombudsman, PHSO’snet total resource requirement for theyear was £24,252,000, which was anunderspend of £174,000 (0.7%) of PHSO’s2007-08 funding as approved by Parliament.This underspend was within our internaltargets of not exceeding our total netresource expenditure sanctioned byParliament and limiting any underspend toless than £500,000.Capital investment expenditure forthe year was £1,338,000, mainly utilisedon completing our accommodationrefurbishment project. Our netunderspend of £199,000 met ourtarget of not exceeding our totalcapital investment sanctioned byParliament (£1,537,000). However, itexceeded our internal target of limitingany underspend to less than £100,000.This was due to a decision to deferreplacement of IT hardware.PHSO’s reserves have increased by£21,000, which mainly reflects the increasein the gross value of the asset base as aresult of the capitalisation of the costsof our accommodation refurbishmentproject, net of related depreciation.88
Parliamentary and health service ombudsman annual report 2007-08Summary of resource outturn 2007-082007-08 2006-07EstimateOutturnGrossexpenditureA in ANettotalGrossexpenditureA in ANettotalNet totaloutturncomparedto estimate:saving/(excess)Outturn£000 £000 £000 £000 £000 £000 £000 £000Request forresources24,773 347 24,426 24,599 347 24,252 174 22,679Total resources 24,773 347 24,426 24,599 347 24,252 174 22,679Non-operatingcost A in A- - - - - - - -PHSO’s net cash requirement for the year of £23,956,000was within our cash financing limit of £24,941,000 asapproved by Parliament.Operating cost statement for the year ended 31 March 20082007-08 2006-07£000 £000Administration costs:Staff costs 12,777 13,458Other administration costs 12,008 9,764Gross administration costs 24,785 23,222Operating income (440) (369)Net administration costs 24,345 22,853Net operating cost 24,345 22,853Net resource outturn 24,252 22,67989
Page 3 and 4:
Annual Report2007-085th Report - Se
Page 5:
previously identified. I am pleased
Page 8 and 9:
Figure 1 continuedTop 5 departments
Page 11 and 12:
Parliamentary and health service om
Page 13 and 14:
Page 15 and 16:
Parliamentray and health service om
Page 17 and 18:
Parliamentray and health service om
Page 19 and 20:
Page 21 and 22:
Page 23 and 24:
Page 25 and 26:
Page 27:
Page 30 and 31:
13Case StudyMishandled corresponden
Page 33 and 34:
Page 35 and 36:
Page 37 and 38: Parliamentary and health service om
Page 49: Parliamentary and health service om
Page 52 and 53: Figure 7Joint investigations conduc
Page 54 and 55: We have had continuing contact with
Page 56 and 57: abc56
Page 58 and 59: 405%Telephone405%Telephone403%Writt
Page 60 and 61: Figure 9 continuedTop 5 Parliamenta
Page 62 and 63: Figure 11aNumber of types of closed
Page 64 and 65: Figure 13Top 5 departments by numbe
Page 66 and 67: Figure 15Top 5 departments by numbe
Page 68 and 69: Figure 16Health investigations repo
Page 70 and 71: Figure 19: Parliamentary complaints
Page 72 and 73: Figure 19 continued: Parliamentary
Page 74 and 75: Figure 19 continued: Parliamentary
Page 76 and 77: Figure 20: Distribution of continui
Page 78 and 79: Figure 22: Distribution of health c
Page 80 and 81: Judicial reviews of our decisionsan
Page 82 and 83: Applying our Principles to ourown w
Page 84 and 85: Capturing, organising and sharingou
Page 86 and 87: abc86
Page 90 and 91: Balance sheet as at 31 March 200831
Page 92 and 93: The Board as at March 2008Ann Abrah
Page 94 and 95: The Executive BoardAn Executive Boa
show all

Annual Report 2007-08 - the Parliamentary and Health Service ...

Create successful ePaper yourself

Delete template?

Save as template?