134 JOURNAL OF EMERGING TECHNOLOGIES IN WEB INTELLIGENCE, VOL. 2, NO. 2, MAY 2010TABLE II.WEBINAR COVERAGE DATA PERIOD - FEB 2006 - MAY 2009, 9 DCSNo. Item Number1 Total number <strong>of</strong> <strong>Web</strong><strong>in</strong>ars conducted 592Number <strong>of</strong> Colleges impacted acrossIndia 5093 Number <strong>of</strong> Faculty impacted 11474 Number <strong>of</strong> Students impacted 22527C. Rationalization <strong>of</strong> Travel Cost and ProductivityTotal cost <strong>of</strong> 1 hour web<strong>in</strong>ar session cover<strong>in</strong>g 10partner colleges is approximately Rs. 12,000/-(TwelveThousand) and to conduct similar sem<strong>in</strong>ar session <strong>in</strong> 1partner college by SME through physical travel cost Rs.39500 (Thirty N<strong>in</strong>e Thousand). So each web<strong>in</strong>ar sessionresults <strong>in</strong> sav<strong>in</strong>g <strong>of</strong> Rs. 383000/- (Three Lack EightyThree Thousand).No.12TABLE III.COST BREAKUP TO CONDUCT 1 SEMINAR SESSIONCost Sav<strong>in</strong>g Per <strong>Web</strong><strong>in</strong>arSessionRs.Cost <strong>of</strong> <strong>Web</strong><strong>in</strong>ar cover<strong>in</strong>g10 colleges 12000Cost <strong>of</strong> Sem<strong>in</strong>ar cover<strong>in</strong>g10 colleges395000 ( 39500 * 10Colleges)Total Sav<strong>in</strong>gs per web<strong>in</strong>arsession 383000TABLE IVCOST SAVING PER WEBINAR SESSIONNo. Cost Breakup to conduct 1 Sem<strong>in</strong>ar Rs.1 Flight Tickets / Taxi Charges 120002 Accommodation – 2 Days 50003 Food /Misc. Expense 25004 Productivity loss due to travell<strong>in</strong>g 100005 Banner / Market<strong>in</strong>g Material etc 10000Total 39500Sav<strong>in</strong>gs <strong>in</strong> terms <strong>of</strong> the SME travel time is anothersignificant benefit. Tak<strong>in</strong>g a conservative estimate <strong>of</strong> twobus<strong>in</strong>ess days the SME would have spent <strong>in</strong> travell<strong>in</strong>g tothe college and deliver<strong>in</strong>g the sem<strong>in</strong>ar, a sav<strong>in</strong>g <strong>of</strong> 1018bus<strong>in</strong>ess days has resulted because <strong>of</strong> us<strong>in</strong>g web<strong>in</strong>ars.D. Capability improvement – Scalability and ReachBefore the advent <strong>of</strong> <strong>Web</strong><strong>in</strong>ars <strong>in</strong> campus connectknowledge dissipation, SMEs were required to travel tothe colleges pos<strong>in</strong>g a restra<strong>in</strong>t on the number <strong>of</strong> collegesthat can be covered. The reach to the colleges before andafter <strong>in</strong>troduc<strong>in</strong>g web<strong>in</strong>ars gives a clear picture <strong>of</strong> theextent <strong>of</strong> change brought about. Table 5 shows thenumber <strong>of</strong> colleges the team was able to reach before andafter <strong>in</strong>troduc<strong>in</strong>g web<strong>in</strong>ars.Without <strong>Web</strong><strong>in</strong>ars, the coverage percentage wouldhave come down from 22.18% to 18.53%. Because <strong>of</strong> thewide reach <strong>of</strong> <strong>Web</strong><strong>in</strong>ars, the coverage percentage has<strong>in</strong>creased from 22.18% to 57.22%, an <strong>in</strong>crease <strong>of</strong> 35.04%<strong>in</strong> coverage <strong>of</strong> colleges. This coverage has further<strong>in</strong>creased to 40% cover<strong>in</strong>g almost each Campus ConnectPartner Colleges.No.1234TABLE VIMPROVEMENT IN COLLEGE COVERAGEPeriod# PartnerColleges#CollegesCovered%CoverageNov 2005 - Oct2006 (Without<strong>Web</strong><strong>in</strong>ars) 275 61 22.18Nov 2006 - Oct2007 (Without<strong>Web</strong><strong>in</strong>ars) 367 68 18.53Nov 2006 - Oct2007 (With<strong>Web</strong><strong>in</strong>ars) 367Nov 2007 – TillDate (With210(142+68) 57.22<strong>Web</strong><strong>in</strong>ars) 520 509 97.8E. Reusability and ReproductionThese web<strong>in</strong>ars covered a wide range <strong>of</strong> topics fromTechnical, S<strong>of</strong>t-Skills, Effective English, Quality andDoma<strong>in</strong> areas. These web<strong>in</strong>ar sessions delivered by SMEare recorded and re-use later. These web<strong>in</strong>ar sessions arereproduced and edited <strong>in</strong> such a manner that they can beused later on by partner colleges. Record<strong>in</strong>g <strong>of</strong> thesesessions are shared with participants <strong>in</strong> the form <strong>of</strong> CDsor by upload<strong>in</strong>g the content on <strong>Web</strong>Ex portal. This alsoaid <strong>in</strong> archival <strong>of</strong> Digital library.V. BENEFITS WEBINAR PLATFORM USAGE IN INFOSYSCAMPUS CONNECTSome benefits the team achieved were:• Collaboration – It <strong>of</strong>fered the presenters to share<strong>in</strong>formation, data, applications, desktops, etcalong with allow<strong>in</strong>g participants and presentersto <strong>in</strong>teract amongst themselves publically orprivately thus serv<strong>in</strong>g as a successfulcollaborative medium.• Multiple speakers – The team could employ theadvantage <strong>of</strong> multiple speakers for a s<strong>in</strong>glesession without bear<strong>in</strong>g the travell<strong>in</strong>g cost foreach. It has been seen that a panel <strong>of</strong> speakerscreates more impact than an <strong>in</strong>dividual,especially for longer presentations.© 2010 ACADEMY PUBLISHER
JOURNAL OF EMERGING TECHNOLOGIES IN WEB INTELLIGENCE, VOL. 2, NO. 2, MAY 2010 135• Greater target access – <strong>Web</strong><strong>in</strong>ar has an edge <strong>in</strong>terms <strong>of</strong> its greater reach to audience andovercome geographical boundaries. It is easy toaccess and use through WWW and is availableanywhere anytime.• No location dependency – As web<strong>in</strong>ar arelocation <strong>in</strong>dependent, it can <strong>in</strong>volve SubjectMatter Experts (SME) from a variety <strong>of</strong>locations to talk about their respective areas <strong>of</strong>expertise. This helped the students leverage theknowledge base <strong>of</strong> these SMEs which may nothave been possible otherwise.• Interactive platform – It <strong>of</strong>fered an <strong>in</strong>teractiveplatform to the session audience (students,faculty or college management) to communicatewith the facilitator hence mak<strong>in</strong>g it an effectivemeans <strong>of</strong> communication. Hav<strong>in</strong>g a questionanswer round with all the participants <strong>in</strong> a setorder like alphabetical helps solve the commonqueries <strong>of</strong> the participants and record them.• Learn<strong>in</strong>g <strong>of</strong>fl<strong>in</strong>e – Record<strong>in</strong>g allows participantsto re-run the session and learn the concepts <strong>in</strong>detail.• Engage senior speakers– as the presenters <strong>of</strong> thesessions were practitioners and seniorInfoscions, physical travel was not possiblegenerally. <strong>Web</strong><strong>in</strong>ars helped the team overcomethe issues and <strong>in</strong>crease the SME base.• Download Material – Participants coulddownload the material <strong>of</strong> the web<strong>in</strong>ar and read it<strong>of</strong>fl<strong>in</strong>e. This <strong>in</strong>creased the learn<strong>in</strong>g w<strong>in</strong>dow forthem. The SMEs could share applications dur<strong>in</strong>gtheir sessions as well.• Feedback –Instructor feedback could berecorded through web<strong>in</strong>ars. It helped to analyseand improve further.VI. HURDLES FOR THE TEAM IN WEBINARS• Need for high end Infrastructure- requiresquality <strong>of</strong> service and has dependency <strong>of</strong>electricity connection especially for the VOIP(Voice over <strong>in</strong>ternet protocol). Call drop-<strong>of</strong>frates dur<strong>in</strong>g web<strong>in</strong>ar session is typically 10percent so live helpdesk support through phoneand onl<strong>in</strong>e chat is required <strong>in</strong> case <strong>of</strong> anytechnical issue.• Cost <strong>of</strong> host<strong>in</strong>g – As a medium <strong>of</strong> <strong>in</strong>struction,web<strong>in</strong>ar proves to be costly as compared to theothers. Institutions or students may f<strong>in</strong>d itdifficult to purchase licenses for web<strong>in</strong>ars<strong>of</strong>tware and susta<strong>in</strong> the same.• Restricted Audience Involvement–The two-waycommunication channel has a limited usagehere. Hence, this may prove to a hurdle at times.It may not be able to live up to the same level asa physical <strong>in</strong>teraction with the expert.• Limited modes <strong>of</strong> multi-media usage –PowerPo<strong>in</strong>t Presentation Animation along with videocannot be played smoothly if a participantdoesn’t have the required bandwidth. <strong>Web</strong><strong>in</strong>ardoesn’t allow the <strong>in</strong>structor to use audio andvideo mode simultaneously.VII.CONCLUSIONThe traditional methods <strong>of</strong> tra<strong>in</strong><strong>in</strong>g <strong>in</strong> educationalsystem may have been <strong>in</strong> practice s<strong>in</strong>ce a long time, thecurrent time throws a challenge for students to updatethemselves on the technologies and their usage. With theadvent <strong>of</strong> IT era, the learn<strong>in</strong>g habits <strong>of</strong> students haveundergone a transformation from referr<strong>in</strong>g the text booksto brows<strong>in</strong>g the <strong>in</strong>ternet, hav<strong>in</strong>g 3D images andanimations as aids.<strong>Web</strong><strong>in</strong>ar today has ga<strong>in</strong>ed significant popularity. Moreand more <strong>in</strong>stitutions want to leverage technology <strong>in</strong> thefield <strong>of</strong> education and percolate its maximum advantageto their students. It has helped overcome the issues <strong>of</strong>bandwidth and leverage expertise but has still to developits potential as an <strong>in</strong>teractive forum and costeffectiveness.Go<strong>in</strong>g ahead, this technology can be deployed toharness a formal mechanism <strong>of</strong> measurement and anevaluation framework. Its usage can be extended to otherareas <strong>of</strong> learn<strong>in</strong>g and its target audience base <strong>in</strong>creased.While the current study talks about the web<strong>in</strong>arsconducted through <strong>Web</strong>Ex, some common vendors that<strong>of</strong>fer this platform can be listed as below:• InterCall [8]• GoToMeet<strong>in</strong>g [9]• IBM Lotus Sametime [10]• Meet<strong>in</strong>gBridge [11]• ReadyTalk [12]• <strong>Web</strong>MeetLive [13]ACKNOWLEDGMENTWe would like to thank Dr Ramesh Babu, Mr. R.N.Prasad, Mr. Mukundh Nagarajan and Mr. Sarfaraz AbdulAziz Jaitapkar from Infosys <strong>Technologies</strong> Ltd. forshar<strong>in</strong>g their <strong>in</strong>puts and experiences for this paper.REFERENCES[1] Gretchen Rh<strong>in</strong>es Cheney, Betsy Brown Ruzzi and KarthicMuralidharan, “A Pr<strong>of</strong>ile <strong>of</strong> Indian Education System,National Center on Education and the Economy,”November 2005[2] Home Page, http://www.ugc.ac.<strong>in</strong>/[3] <strong>Web</strong><strong>in</strong>ar Def<strong>in</strong>ition,http://www.pcmag.com/encyclopedia_term/0,2542,t=<strong>Web</strong><strong>in</strong>ar&i=54380,00.asp[4] Home Page, http://www.webex.com/[5] Home Page, http://www.gotoweb<strong>in</strong>ar.com/[6] <strong>Web</strong><strong>in</strong>ar Field Guide V1.0, Infosys <strong>Technologies</strong> Ltd.,2006[7] Anuradha Verma, Anoop S<strong>in</strong>gh, “Leverag<strong>in</strong>g <strong>Web</strong><strong>in</strong>ar forStudent Learn<strong>in</strong>g”, International Workshop on Technologyfor Education, 2009[8] http://www.<strong>in</strong>tercall.com/© 2010 ACADEMY PUBLISHER