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Chapter 8Troubleshootingto search for programs by name, etc. The <strong>TiVo</strong> service may also provide you with new Showcases, <strong>TiVo</strong>lution Magazine, andservice updates.What happens if my Recorder loses power temporarily?• Everything is saved—including your Now Playing programs—regardless of the length of time the Recorder is without power. Theonly thing you will miss is a recording that was scheduled to occur during the time the power was out.Will the <strong>TiVo</strong> service collect information about my viewing habits?• <strong>TiVo</strong> has designed its system and instituted policies to ensure that <strong>TiVo</strong> is unable to access any of your personally identifiableviewing information without your prior consent. <strong>TiVo</strong> does collect anonymous viewing information; that is, information aboutviewing choices made while using your Recorder, which does not identify you as an individual or household. In other words, there isno contact information associated with the viewing information that could identify the viewing information as coming from you oryour household. If you don’t want even your anonymous viewing information used in any way, you may simply call and tell us, andwe will stop collecting it. (See page 130 for our phone number.) For more information, see Chapter 9 or go to www.tivo.com/privacy.How is information from the <strong>TiVo</strong> service delivered to my Recorder?• The Recorder automatically makes regular connections to the <strong>TiVo</strong> service to download program information and other data.Information may also be delivered by a special <strong>TiVo</strong> program that is recorded late at night (when it does not conflict with any of yourrequested recordings).Questions About Networking148I can’t find “Edit phone or network settings.”• The menu item “Edit phone settings” will change to “Edit phone or network settings” after you connect a network adapter that theRecorder recognizes to the Recorder’s USB port. To see the Phone & Network Setup screen, press the <strong>TiVo</strong> button to go to <strong>TiVo</strong>Central, then select Messages & Setup, then Settings, then Phone & Network Setup.If you have attached an adapter and still see “Edit phone settings:”• Make sure the USB cable between the adapter and the Recorder is plugged firmly into both devices.

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