15 YEARS - Zain

Mobile MoneyAfter a year in development, in February 2011 Zain Jordanlaunched a revolution in the field of m-commerce in Jordanaimed at giving customers the power of conducting financialtransactions through their mobile phones.Zain E-malZain E-mal is a new and exclusive service for all of Zain Jordancustomers that turns the mobile phone into a mobile walletwhich can be used for deposits and withdrawals, local moneytransfers and shopping. Zain E-mal also allows subscribers topay their Zain mobile phone bills as well as recharge their talktime balance through their phones.Zain E-mal Services Include:Cash-InCustomers can deposit money in their m-wallets at any of theZain shops or accredited touch-points.Cash-OutCustomers can withdraw money from their m-wallets at any ofthe Zain shops or accredited touch-points subject to a cash-outfee.TransferCustomers can transfer money to other m-wallets, or to otherZain Jordan customers through use of temporary m-wallets.Customers wishing to withdraw money from temporarym-wallets can only do it at the Zain shops. This service is subjectto a fee.Zain Bill PaymentCustomers are able to pay mobile phone and internet billsthrough the service.Airtime Top-UpSimilar to bills payments, customers are able to top-up theirairtime or others’ through using credit from their m-wallet.Micro-Finance Loan PaymentZain Jordan customers can now use Zain E-mal to settle theirmonthly micro-loans payments.ShoppingCustomers can use the Zain E-mal Card to pay for goods at anyshop part of the Zain E-mal network.19