15 YEARS - Zain

Our Business Partners56At Zain Jordan we do not just have suppliers and contractors,we have business partners whom we aim to invest in and workclosely with in order to ensure the best possible outcome forpartnership, Zain, and most importantly, the customer.Zain has built relationships that help to deliver physical Zainbranded products and supporting materials, develop thenetwork and ensure distribution and sale of our services. Anestimated 37,000 local jobs are supported by Zain through itstier one business partners. Some of the key material issuesfaced by working with a wide range of multiple businesspartners include:1. Local Sourcing – ensuring that money spent on ourbusiness partners stays within Jordan, contributing to animproved local economy.2. Environment, Health and Safety – ensuring that all businesspartners work in a responsible manner that ensures thesafety of their employees and minimal environmental impact.3. Distribution and Sales – ensuring that we have an activeand dynamic distribution and sales network that reflects theZain brand promise.Local SourcingWe realize that our industry requires continuous deploymentof the world’s latest technologies and advancements;a requirement that local suppliers cannot always meet.Therefore, our procurement policy gives priority to localsuppliers and reverts to non-local suppliers only whenrequirements could not be met locally. Additionally, ZainJordan encourages and requests many of its non-localsuppliers to develop local branches and distribution points,leading to local employment and boosting the economy. In2011 Zain Jordan aims to increase local sourcing from currentlevels of 43% in 2010.Business PartnersAmount Spent on LocalSuppliers (JOD)% Spent on LocalSuppliers (Jordanian)Amount Spent on Non-Local Suppliers (JOD)% Spent on Non-LocalSuppliersThe Environment, Health and Safety2008 2009 2010 2011 Target47,705,075 33,770,580 36,946,021 35,250,00060% 59% 43% 47%31,983,169 23,229,018 48,881,165 39,750,00040% 41% 57% 53%Zain Jordan requires all contractors to register their employeeswith the Jordanian National Security Fund, which coverstheir employees for all work-related injuries, health insuranceand ensures all partners are not engaging in child or forcedlabour practices. Regarding issues of human rights, we do notcurrently have a screening process of contractors in place.