Evaluation of water supply system Case study in Naka ... - ENGEES

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Evaluation of water supply system – Case study in Naka, Nigeriaaccess with people external to the households, it meant that there were very lowpublic level services.5.3 Management / sustainability aspect5.3.1 Operation and maintenanceTwo caretakers from the Water Board were effectively running the WTP fromMonday to Friday and sometimes at weekends and during night when there wasimportant need of water supply. Some of the main problems for operating havealready been discussed earlier, as it was due to infrastructure assets and not to thecaretakers themselves.During the wet season, the caretakers did sometimes take the decision to delay thesupply of water up to the time when rain had not occurred for few days. Theyaffirmed that otherwise water will be wasted as people will use the rainwater and thewells and will not care about the taps.The chemicals and diesel were normally supplied by the Water Board and/or theLocal Government but there were some difficulties: there was a shortage of supply ofchemicals in Benue State in June and July. Sometimes, money to buy fuel wasprovided by private donors, as the MLSC which had different water connections tothe WTP.Most of the breakages or problems were not repaired or it took lots of time, due tolack of resources to buy materials. The maintenance of the assets from the WTP wasalso not effective because of lack of resources and investment from either the MWREof Benue State or the Local Government.For the future, training for water quality monitoring had been given to 2 persons fromthe community but for the moment no decision have been taken by the WCA and itsmembers for the choice of caretakers.5.3.2 ManagementThe WCA in Naka, as well as in the 2 other pilot towns, did not yet have theregistration in the BESG Ministry of Women Affairs which will make it a legalCranfield University at Silsoe 25 Florianne Bourrigault (2006)
Evaluation of water supply system – Case study in Naka, Nigeriaassociation allowed to open a bank account. They had agreed, signed and published aconvention which explains the objectives, organisation and rules of the association.They were lacking an office place for the moment, which did not facilitate interactionwith the community population.Among the weaknesses noticed, the executive committee did not seem unified, asinformation circulates with difficulty between members. They also needed somesupport to help them in taking the initiative, as for example start to take interest at thewater system in order to have an understanding of it before the day the WCA willoperate it. There was also a need for basic training concerning water systemsupervision for the water scheme supervisor, and training or support for communitymobilisation, especially towards women.Looking at the strengths, they were meeting twice monthly, one for exclusivelyexecutive committee meeting, and one for general meeting with the members. Theykept regular records of meeting minutes, accounts, membership’s payments; fewimprovements needed to be done in these record keepings. The account records hadnot been studied in details but it is a domain where training will be essential.5.3.3 FinancingAt that time, the water system was still managed by the Water Board so that financialevaluation had been reduced to advice or recommendations. The lack of a bankaccount was a matter to solve because even if they were not managing the system forthe moment, they were already collecting membership’s fees and commitments. Atthe time the WCA will own the system it will be important to check that the pricescharged and the proportion of bills effectively paid are sufficient to cover theoperation and maintenance costs. Emphasis on transparency and regular accountaudits will be of good sense, particularly to maintain customers’ confidence.It is of primary importance to ensure that once the WCA will be fully effective, it hasa back support from the government in case of any major breakages or problems, andeven just in order to maintain motivation, even after few years.Cranfield University at Silsoe 26 Florianne Bourrigault (2006)
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