ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

We are the market-leading credit management company
in Europe, offering our clients risk reduction
and financial services based on a strong debt collection
foundation.
Below we describe why we exist, what our goals
are, what its like to work for Intrum Justitia, and how we work. We
talk about the human aspect, how we help businesses to be more efficient,
and more about what we mean when we say we are a catalyst
for a sound economy.
BUSINESS CONCEPT
Intrum Justitia is a leading player in Europe in credit management
and financial services with an attractive service offering aimed at
businesses and public authorities. Clients are offered unique concepts
where pan-European coverage is combined with local expertise.
Intrum Justitia helps clients to improve their sales, profitability and
cash flow, and to reduce their financial risk.
MISSION
Intrum Justitia is a catalyst for a sound economy. We facilitate business
and help to create a healthy economy by providing services that
make business easy, secure and fair. Our mission in society is to help
payments flow as they should.
We all know how business works – the principle is simple. Companies
produce goods and services. Consumers and businesses buy them
– sometimes on credit. Intrum Justitia exists to manage the payment
flow (invoices, credit assessment, debt collection and payment monitoring).
We ensure that the flow of payments in society is efficient.
When companies get paid for their products they become pro-
Business concept, mission, vision, values, strategies and goals
Like a catalyst we help businesses
contribute to a sound economy by
offering them services that make
business efficient, secure and fair. Our
mission in society is to help ensure
that payments flow as they should.
fitable and they can build strong business relationships, grow and
employ more staff. People feel good and consume more. In a sound
economy both businesses and consumers feel good.
VISION
Our vision is to be a genuinely people-focused company that offers
credit management and financial services that add considerable value.
VALUES
Our values define who we are and determine how we act; they form
the mental foundation from which we work to offer our clients effective
credit management services.
Understanding people
At Intrum Justitia there is a person behind every decision who becomes
familiar with each individual situation, understands needs and
is determined to find a solution. Only by truly understanding people
can we turn a difficult situation into something positive for everyone
involved. The core of our work is creating value for businesses
and society through our understanding of people – both clients and
their customers, as well as our employees.
Seeking insight to feed innovation
We are always seeking new knowledge, gathering business and credit
information on individuals and companies in all European markets,
gaining new experiences that are stored in our systems and then
shared with everyone in our organization. Insights into business and
trends are essential if we are to deliver innovative solutions to our
clients. Insight is the mother of innovation.
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