ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

We are
working to promote
healthy payment behavior
throughout Europe
Intrum Justitia has had a good year and
I want to start by thanking all of our
clients, our clients’ customers and
our employees for their strong commitment
and cooperation, which
have enabled us to successfully reach
our goals in 2010!
WHAT VALUE IS
INTRUM JUSTITIA ADDING?
A sound economy with growing prosperity
and job opportunities is based on solid financing
for businesses and industries. Being
able to pay on credit or provide various types
of credit when selling a product or service is
essential if a society is to be able grow and
generate prosperity for its citizens. Providing
credit is an important aspect of good financing.
On the other hand, overly extensive
credit expansion creates instability and can
end in disaster for individuals and businesses.
Good credit management is therefore a
vital aspect in the creation of a sound economy.
At the core of Intrum Justitia’s business
is our desire to do our part to create an efficient
credit market in Europe. Intrum Justitia
is a catalyst for a sound economy. This
means that, as specialists in credit management,
we support our clients in their efforts
to improve their cash flow and reduce risk.
Intrum Justitia’s goal is to be the biggest
company in Europe offering credit management
services, risk minimization and financial
services based on our strong foundation
in debt collection. With many years of debt
collection experience behind us, we can offer
our clients added value in the form of
services that help them achieve appropriate
market segmentation, effective management
of payment flows, and more stable and predictable
cash flows.
In 2010 we launched several new and
attractive services to help our clients signifi-
”At the core of
Intrum Justitia’s business is
our desire to do our part to
create an efficient credit
market in Europe.”
Statement by the CEO 5
”By helping a debtor go
from a shaky financial situation
to a sound one, we also
ensure that our client gets
paid in the end. And that is
when income is generated
for Intrum Justitia.”
cantly improve their financial situations. We
made millions of credit decisions last year
alone and generated nearly 20 billions SEK
in cash flow for our clients. We achieved this
by having respectful relationships with our
clients’ customers that were based on our
insights into people’s payment capabilities
and behavior.
By helping a debtor go from a shaky financial
situation to a sound one, we also
ensure that our client gets paid in the end.
And that is when income is generated for
Intrum Justitia. Preventive measures include
providing support to our clients in assessing
potential credit customers and helping them
to give the right amount of credit based on
wise, insightful credit decisions and proactive
reminder processes. If payment problems still
occur, we take care of it by offering both payment
plans and debt clearance options.