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ANNUAL REPORT INTRUM JUSTITIA A N N U A L R EP O R T 2 0 ...

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34 Board of Directors’ Report<br />

Board of Directors’ Report<br />

The Board of Directors and the President<br />

& CEO of Intrum Justitia AB<br />

(publ) hereby submit the annual<br />

report and consolidated financial<br />

statements for the 2010 fiscal year.<br />

The company is registered in Stockholm and<br />

its corporate identity number is 556607-7581.<br />

THE <strong>INTRUM</strong> <strong>JUSTITIA</strong> GROUP<br />

Intrum Justitia is Europe’s leading credit management<br />

services (CMS) company offering<br />

comprehensive services designed to improve<br />

client cash flows and profitability. Founded in<br />

1923, Intrum Justitia now has just over 90,000<br />

clients and 3,100 employees in subsidiaries in<br />

22 countries and an associated company in Iceland.<br />

The share has been listed on NASDAQ<br />

OMX Stockholm since 2002.<br />

SIGNIfICANT EVENTS DURING THE YEAR<br />

• In January Intrum Justitia, East Capital Explorer<br />

and East Capital Financials Fund announced<br />

that they intend to invest in a joint<br />

venture that will purchase portfolios of unsecured<br />

nonperforming consumer credit primarily<br />

in the Russian market. The portfolios purchased<br />

by the joint venture will be serviced by<br />

selected local credit management companies.<br />

• At the Annual General Meeting in March,<br />

Matts Ekman, Helen Fasth-Gillstedt, Lars Förberg,<br />

Charlotte Strömberg, Fredrik Trägårdh<br />

and Lars Lundquist were re-elected as Board<br />

members. Joakim Rubin was elected as a new<br />

member of the Board. Lars Lundquist was reelected<br />

as Chairman of the Board. Bo Ingemarson<br />

declined re-election. The Annual General<br />

Meeting also approved the Board’s proposal for<br />

principles of remuneration and other terms of<br />

employment for senior executives.<br />

• During the year the company changed its organisational<br />

structure so that the previous seven<br />

geographic regions were replaced with three:<br />

Northern Europe (Denmark, Estonia, Finland,<br />

Latvia, Lithuania, Norway, Poland, Russia and<br />

Sweden), Central Europe, (Switzerland, Slovakia,<br />

Czech Republic, Germany, Hungary<br />

and Austria) and Western Europe (Belgium,<br />

France, Ireland, Italy, the Netherlands, Portugal,<br />

Spain and the United Kingdom). The<br />

purpose of the change is to enable new services<br />

to be launched more quickly and achieve benefits<br />

of scale within the Intrum Justitia Group.<br />

• In November Intrum Justitia announced the<br />

acquisition of Aktiv Kapital’s Nordic operation<br />

which provides credit management services to<br />

external clients. The acquisition was finalized<br />

on 16 December. The acquired business has<br />

around 150 employees in Norway, Sweden<br />

and Finland and had sales of NOK 234.6 M<br />

in 2010. The acquisition strengthens Intrum<br />

Justitia’s market position, mainly in the Norwegian<br />

market. In Finland and Sweden the<br />

company’s leading position in the market is<br />

further reinforced.<br />

• In December Intrum Justitia announced the<br />

acquisition of Nice Invest Nordic AB, a company<br />

that invests in overdue receivables from<br />

mail order and e-commerce clients and the<br />

financial debt arising in connection with the<br />

receivables. This acquisition, which was finalized<br />

on 28 December, further strengthened Intrum<br />

Justitia’s market position in Sweden. The<br />

acquisition consists of an existing portfolio as<br />

well as forward-flow contracts.<br />

• In December a new joint venture was formed<br />

between the European Bank for Reconstruction<br />

and Development (EBRD) and the joint<br />

venture company that is co-owned by East<br />

Capital Explorer, East Capital Financials<br />

Fund and Intrum Justitia. The purpose of this<br />

company is to acquire written-off consumer<br />

loans from Russian financial institutions. The<br />

commitment of Intrum Justitia, East Capital<br />

Explorer and East Capital Financials Fund remains<br />

the same; the investment capacity may,<br />

however, increase over the next three years.<br />

REVENUES AND EARNINGS<br />

The consolidated net revenues for the year<br />

amounted to SEK 3,766.0 M (4,127.8). The<br />

revenue change of –8.8 percent includes organic<br />

growth of –0.8 percentage points, currency<br />

effects of –7.1 percentage points, the effect of<br />

revaluations of purchased receivables of 0.9<br />

percentage points, acquisition effects of –0.2<br />

percentage points and the effect of changes in<br />

the financial statements in the Netherlands of<br />

–1.6 percentage points. The operating earnings<br />

amounted to SEK 730.6 M (668.2). Revenues<br />

and operating earnings included net purchased<br />

debt revaluations of SEK 3.2 M (–35.7).<br />

The operating earnings for the year were<br />

charged with integration and regional restructuring<br />

costs of SEK –24.8 M (acquisition and<br />

integration costs of SEK –15.3 M and restructuring<br />

costs of SEK –9.4 M).<br />

The operating earnings for the previous<br />

year were charged with nonrecurring costs of<br />

SEK –70.1 M (loss from the divestment of the<br />

Scottish operations of SEK –16.0 M, nonrecurring<br />

costs in connection with efficiency improvements<br />

in England of SEK –43.8 M and<br />

SEK M<br />

4,500<br />

4,000<br />

3,500<br />

3,000<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

500<br />

0<br />

SEK M<br />

800<br />

720<br />

640<br />

560<br />

480<br />

400<br />

320<br />

240<br />

160<br />

80<br />

0<br />

2,940<br />

3,225<br />

3,678<br />

06 07 08 09 10<br />

587<br />

668<br />

Revenues<br />

758<br />

provisions for anticipated losses related to lease<br />

guarantees for the company’s former offices of<br />

SEK –10.3 M).<br />

The operating earnings excluding revaluations<br />

were SEK 727.4 M (703.9), equivalent to an operating<br />

margin of 19.3 percent (16.9). Earnings<br />

before tax amounted to SEK 639.3 M (588.4) and<br />

net earnings were SEK 452.0 M (440.6).<br />

GEOGRAPHIC REGIONS<br />

Northern Europe<br />

The region consists of Denmark, Estonia, Finland,<br />

Latvia, Lithuania, Norway, Poland, Russia<br />

and Sweden.<br />

4,128<br />

668<br />

3,766<br />

731<br />

06 07 08 09 10<br />

Operating earnings<br />

(excl. goodwill impairment)<br />

Northern Europe 39%<br />

Central Europe 24%<br />

Western Europe 37%<br />

GEOGRAPHICAL REGIONS<br />

Share of consolidated revenues, %

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