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Technical Appendix Specifications for the RADIO SYSTEM UPGRADE

Technical Appendix Specifications for the RADIO SYSTEM UPGRADE

Technical Appendix Specifications for the RADIO SYSTEM UPGRADE

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H. The Operational System Test shall include complete tests of fire station alerting capability.Final System AcceptanceThe following items shall be <strong>the</strong> criteria <strong>for</strong> providing final system acceptance:A. Successful completion (passing) of all testing defined in <strong>the</strong> Acceptance Test PlanB. Passing a 30-calendar day reliability test periodC. Completed delivery, installation and programming of all fixed, mobile, portable, interfacesand control station equipmentD. Completed delivery of all manuals, as-build documentation, maintenance documentation ando<strong>the</strong>r documentation; completion of all “punch list” items; and completion of requiredtraining.TrainingA. The contractor shall provide training <strong>for</strong> radio maintenance, system administrators,dispatchers and field users based on a train-<strong>the</strong>-trainer approach. The contractor shall assumethat all [trainer] training will be conducted in facilities owned or operated by City.B. The contractor shall develop a training plan, which shall be subject to City’s approval. It isexpected that this plan will include, as necessary, session syllabus, classroom materials,audiovisual aids, hands-on fixtures, session schedules, number of sessions, etc. Thecontractor shall provide a detailed training syllabus <strong>for</strong> all training courses being provided aspart of this response within 120 days of receiving <strong>the</strong> notice to proceed from City.C. All training materials produced by <strong>the</strong> contractor shall become <strong>the</strong> property of City.D. City envisions that, at a minimum, training will encompass <strong>the</strong> following categories.Contractors are asked to offer additional categories than those identified herein if deemedsuitable <strong>for</strong> <strong>the</strong> systems <strong>the</strong>y are offering.1. System Administrator “User” training – system management, alarms, diagnostics &reports (3 people estimated)2. Dispatcher “User” training (Train <strong>the</strong> Trainer) – on radio workstations and some fieldequipment (4 people estimated)3. Field Users (Train <strong>the</strong> Trainer) – mobiles and portables (10 trainers; 3-4 per trainingsession; 1 session 8AM-12PM; 1 session 1PM-5PM; 1 session 6PM-10PM).4. Radio Maintenance Staff - <strong>Technical</strong> Training on system-wide components including butnot limited to repeaters, mobiles, portables, consoles, control equipment, alarms,diagnostics and report generation (1 session with 2 technicians).E. For <strong>the</strong> purposes of providing hands-on training and to <strong>the</strong> greatest practical extent, allsessions shall use equipment that is fully system operational.F. Costs associated with training shall be clearly and individually identified in <strong>the</strong> pricingsection of <strong>the</strong> response.City of San Luis Obispo 89 Radio System Upgrade TECHNICAL APPENDIX

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