SL 4 Manual for Serato Scratch Live 2.2.2 - Juno Records

Troubleshootingand FrequentlyAsked QuestionsThe audio playback is dropping out /clicking / poppingScratch Live is not getting a clear signal from therecord, or your computer is not able to processthe information quickly enough. Go to the Setupscreen and check the scope views. When therecord is playing, the circles should be round,and the value in the bottom right corner shouldbe close to 100%. If this is not the case, youneed to calibrate. See “Calibrating ScratchLive” on page 9.Also try increasing the USB Buffer Size inHardware Setup if your computer is close to theminimum spec.Clean your needles! This is the most commoncause of audio drop-out. Because you areplaying the same record over and over, theneedles will get dirty more quickly than usual.The threshold goes to the far rightwhen I click the estimate buttonMake sure the needle is on the record and therecord is stopped when you click estimate. Ifthe slider goes hard right and stays there, youmost likely have an grounding problem with yourturntables/mixer. If you cannot eliminate thisproblem, use REL mode instead of ABS mode.Scratch Live makes a strange digitalnoise, even when no track is playingScratch Live is interpreting background noiseas record movement. Go to the Setup screenand move the threshold slider (located left ofthe Estimate button) to the right until the noisestops. See “Calibrating Scratch Live” onPAGE 9.The tracks are playing backwards!The inputs (from the turntables or CD players)are the wrong way around. Try swapping red andwhite wires at one end.I can’t get the Scope View to shownice clean circlesCheck your needles and make sure they areclean. If the circles look fuzzy, try cleaning yourcontrol record. If the Scope View shows a lineinstead of a circle, Scratch Live is only receiving asignal from one channel—check all your cables,and the connection between your cartridges andthe tone arm. You can order replacement controlrecords from your local distributor. You may alsoorder these in the online store at www.rane.comif you are in the USA.The first time I play a new track, ittakes a while to loadScratch Live has to read the entire file and createa file index (overview) the first time it is loaded.This may take a few seconds for longer files.After the first load, it should load instantly. See“Preparing Your Files” on page 11.I have a particular MP3 that won’tplay / plays badly / takes a long timeto load / crashes the program.The file may be damaged, and may need to bedeleted from your library. Please go to the forumat serato.com and notify the support team thatyou have a bad file. By reporting damaged orcorrupt files, you help the developers to improveScratch Live’s ability to play damaged MP3 filesin the future.Scratch Live freaks out when I usethe master tempo (key correction)function on my CD playerScratch Live interprets the signal coming outof the CD player, and uses this informationto control the playback of the files on yourcomputer. Any audio processing performedon the signal before it reaches the hardwareinterface, such as key correction, will scramblethe signal making it illegible to Scratch Live. Usekey correction within Scratch Live instead. See“Key Lock” on page 14.I want to backup my library andCRATES or move them to anothermachine, so where are they stored?Your database and crates are stored in thefolder Home\Music\_Serato_ on a Mac, andMy Documents\My Music\_Serato_ in WindowsXP, and Libraries\Music\_Serato_ in Windows7. If your library contains tracks that are storedon a drive other than your boot drive, a foldercalled _Serato_ will be created in the root of thatdrive, and a separate database will be made inthis folder. If it is a removable drive, the trackswill only appear in your library when the driveis connected. See “Scratch Live Backup” onPAGE 28.I have pink files which don’t playThese are files which Scratch Live thinks aremissing. You can use the Relocate Lost Filesfeature in the Offline player to re-associate thesewith their new location. To do this you can either:drag the file itself from Finder/Windows exploreronto the button to relocate an individual file,drag an entire folder onto this button, or pressthe button (this will search all connected drivesfor all the missing files in your library).I have cue burn at the beginning ofmy control record, does that meanI need to replace it?No, use the Vinyl Start Offset function (in theVinyl Control tab of the Setup screen) to movethe point at which tracks begin to a positionfurther into the vinyl. SEE “Vinyl Start Offset”on page 34.What are the best cartridges to usewith Scratch Live?We recommend the Ortofon|Serato S-120cartridges for use with Scratch Live. Theseemploy revolutionary new cantilever suspension,which delivers high output volume, unrivaledtracking ability and low record wear.NOTE: To keep up with the latest tips, visit theOfficial Scratch Live Forum online at serato.com.RANE SL 4 FOR SERATO SCRATCH LIVE • OPERATOR’S MANUAL 2.2.2 37