National Occupational Standards for Fundraising - Skills - Third Sector

SFT F5Support the work of your fundraising teamOverviewThis standard is about working effectively within a team and helping to improvethe team's work as well as responding positively to feedback on your workwithin the team. The team in this standard could include people working at alower, higher or the same level as you and include volunteers or paid staff.There are two elements1 Work effectively with other team members2 Help to improve the work of your teamThis standard is appropriate for people new to fundraising and those supportingfundraising activities in your organisation.PerformancecriteriaWork effectively with other team membersYou must be able to:P1P2P3P4P5P6P7P8communicate with other team members, checking that you have madeyour meaning clearwork in a way that supports the work of other team members, within thelimits of your job role and whilst being able to complete your own workon timepass on essential information to other team members as soon aspossiblecarry out any commitments you have made to other team members inline with organisational requirementsexplain to team members any circumstances that may prevent you frommeeting agreed commitmentsdevelop effective working relationships with other team membersidentify any problems with your working relationships and work withother team members to solve these problemsfollow your organisations procedures if there are problems with workingrelationships that you cannot resolve with your team membersYou must be able to:Help the work of your teamP9P10P11P12identify areas where your team could improve its worksuggest improvements in line with agreed proceduresmake suggestions for improvements at an appropriate time and placelisten to and respond to other team members' ideas about yoursuggestions in line with organisational protocols13 | P a g e