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PART IX: MEASUREMENT<br />

METRICS<br />

Measuring your digital advertising efforts is critical to your success. If you don’t know what has<br />

worked in the past, how can you move forward? Since digital advertising’s success and<br />

optimization is based on reoccurring metrics, we want to start by reviewing some of the most<br />

common metrics digital advertisers track.<br />

Front End Metrics<br />

Front end metrics are most<br />

commonly associated with<br />

tracking the performance of<br />

digital advertising. These metrics<br />

are frequently provided by<br />

advertising platforms, so they<br />

don’t require any additional<br />

software or work to understand.<br />

In some cases, these metrics<br />

might be considered vanity<br />

metrics—metrics without<br />

actionable meaning—unless you<br />

tie the metric to some type of<br />

performance tracking or goal.<br />

Look at these metrics for both<br />

trends and the big picture.<br />

Additionally, you should combine<br />

them with back end metrics,<br />

which we will review later, so that<br />

you have a holistic view of ad<br />

performance across channels.<br />

The following sections outline what<br />

you should be measuring when it<br />

comes to front end metrics.<br />

Impressions<br />

Impressions are the number of times<br />

your ad is displayed, whether it is<br />

clicked on or not. Based on your<br />

targeting, customers may see<br />

multiple impressions of the same ad.<br />

Reach<br />

Reach is the number of people who<br />

received impressions of an ad. In<br />

many cases, your reach number<br />

might be less than your number of<br />

impressions, because one person<br />

may see your ad multiple times.<br />

Clicks<br />

This is simply the number of times<br />

your ad gets clicked. It is a very<br />

standard goal for many<br />

advertising campaigns.<br />

Click-Through-Rate (CTR)<br />

Click-through-rate is a measure of<br />

the efficiency of an ad. It is the<br />

percentage of clicks to impressions.<br />

It is one metric that advertisers can<br />

use to compare ad performance on<br />

different sites, even if they are not<br />

the same size. For example, if a<br />

marketer advertises on Platform 1 to<br />

a pool of 5,000 people and on<br />

Platform 2 to a pool of 200,000<br />

people, the CTR of each of these<br />

campaigns is a metric that the<br />

marketer can compare to identify<br />

which platform performed better.<br />

So if your ad was seen 100,000<br />

times (impressions), and 100 users<br />

clicked it, your CTR is<br />

100/100,000 = 0.01 or 1%.<br />

CTR = Clicks/Impressions<br />

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