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PART II: DIGITAL AD STRATEGY<br />

YOUR DIGITAL ADVERTISING TEAM<br />

In-House vs.<br />

Outsourced Talent<br />

Whether small or large, some<br />

teams may need to outsource<br />

some of their responsibilities to<br />

an outside agency, either to<br />

alleviate internal personnel<br />

pressures or to explore more<br />

possibilities in their work.<br />

For many companies, video<br />

production and creative services<br />

are outsourced, since these tasks<br />

may require the collaboration of<br />

a handful of people, for which a<br />

company may not have<br />

headcount. And on small teams,<br />

even common tasks like paid<br />

search may get outsourced. In<br />

fact, a company may outsource<br />

more tasks than it does in-house!<br />

Whichever direction it takes, it’s<br />

important for a company to<br />

always have at least one person<br />

on the digital advertising staff<br />

in-house who knows the<br />

business and can serve as the<br />

liaison for the agency and for<br />

other teams and departments<br />

inside the company. This ensures<br />

that the company’s brand,<br />

messaging, and goals are carried<br />

throughout all of the digital<br />

advertising campaigns, as well as<br />

ensures that good communication<br />

remains intact across the board.<br />

Sourcing an Agency<br />

If you are going to go the<br />

outsourced route, you need to first<br />

determine which responsibilities<br />

your team needs to outsource.<br />

What would your team do if there<br />

were more hours in the day?<br />

Perhaps explore the use of video<br />

ads, or expand your paid social<br />

reach? Bringing an agency<br />

onboard can breathe new life into<br />

your digital ad strategy, equipping<br />

your company with a digital plan<br />

that’s more comprehensive and<br />

robust and that can become a<br />

more integral part of your entire<br />

marketing strategy. This can lead to<br />

higher ROI overall for your digital<br />

advertising efforts.<br />

Qualities of a Good Agency<br />

In your search, make sure that your<br />

agency not only has the skills to<br />

get the job done, but that the<br />

agency also meshes well with your<br />

company and your team. A strong<br />

working relationship is a crucial<br />

foundation to ensure that<br />

communication and collaboration<br />

will flow with ease.<br />

Other important traits to consider<br />

when you’re interviewing potential<br />

agencies include:<br />

• Industry Expertise:<br />

It goes without saying that your<br />

agency should have talented staff<br />

with background in both digital<br />

and traditional advertising. Assess<br />

the various strengths and<br />

weaknesses of each agency, and<br />

determine where your needs are<br />

met, and where they’re not.<br />

• Shared Vision:<br />

To ensure that your team and the<br />

agency are on the same page, it’s<br />

important for the agency to<br />

understand your company’s<br />

brand and messaging, and how<br />

these translate into the digital<br />

atmosphere. Only after the<br />

agency truly grasps your<br />

company’s brand will it be able to<br />

deliver ads that hit the mark every<br />

time without a need for revision.<br />

• Similar Background:<br />

It’s a good idea for the agency to<br />

have worked with similar<br />

companies so that they already<br />

have a background in your<br />

industry. This helps you and the<br />

agency hit the ground running<br />

much faster.<br />

• Proven Track Record:<br />

Not only request and check<br />

references, but also request that<br />

agencies provide you with case<br />

studies of successful work they<br />

have completed for other<br />

companies. It’s a good idea to<br />

review previous work as a way to<br />

gauge how well they will perform<br />

for you.<br />

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