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THOUGHT LEADERSHIP INSIGHTS<br />

ALISON ENGEL<br />

Vice President, Global Marketing, LinkedIn<br />

@ALangeEngel<br />

MKTO: How do you see the role of<br />

digital advertising changing as a<br />

part of the overall marketing mix?<br />

AE: When it comes to digital<br />

advertising, it’s no longer a question<br />

of if you’re going to use online<br />

channels in your marketing mix, but<br />

to what extent you’re going to use<br />

and explore the available<br />

opportunities. Marketers will<br />

continue to invest in online channels<br />

because that is where their target<br />

audiences are. The beauty of digital<br />

advertising is that it is evolving into a<br />

channel that offers relevancy at<br />

scale—you no longer need massive<br />

budgets to get your brand in front of<br />

the right people at the right time, and<br />

across multiple channels.<br />

What’s more, we’re now able to<br />

measure and track the impact of our<br />

digital advertising efforts at any stage<br />

along the buying process like never<br />

before. Because of this, more<br />

marketers will gravitate towards all<br />

the benefits that digital advertising<br />

provides—from brand awareness to<br />

engagement to conversion—and will<br />

increasingly be able to obtain an<br />

accurate picture of their ROI every<br />

step of the way.<br />

MKTO: What is one mistake you see<br />

marketers often make when it<br />

comes to digital advertising?<br />

AE: Many marketers fall into the trap<br />

of applying the same success metrics<br />

to every tactic or channel they’re<br />

utilizing, when the truth is that every<br />

marketing program has its own<br />

specific role to play and should be<br />

measured accordingly. For example,<br />

in the B2B world, demand generation<br />

marketers may be tempted to focus<br />

solely on bottom-funnel conversions<br />

such as leads or cost per lead (CPL)<br />

as their primary success metrics.<br />

However, in doing so, they risk<br />

undervaluing any top-funnel<br />

activities that were responsible for<br />

driving prospects into the funnel in<br />

the first place.<br />

Remember that just because<br />

something is easy to measure<br />

doesn’t mean it’s the right success<br />

metric. Instead, first consider your<br />

marketing objectives, the channels<br />

you’re using to achieve these goals,<br />

and the impact you’re looking to<br />

make on the marketing funnel. For<br />

example, if you’re using display<br />

advertising to increase brand<br />

awareness, you would use topfunnel<br />

metrics such as brand recall,<br />

share of voice, or increase in<br />

targeted website traffic to measure<br />

success—not bottom-funnel<br />

metrics such as leads or cost per

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