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Creative HEAD UK April 2018

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THE ENTREPRENEUR<br />

SOPHIA HILTON<br />

BRIGHT HAIR, A BEAUTIFUL SALON AND A BOOMING BUSINESS –<br />

THERE COULD ONLY BE ONE WINNER…<br />

TO PICK OUT just one feat as Sophia Hilton’s greatest<br />

achievement would be impossible. The owner of Not Another<br />

Salon on London’s Brick Lane smashed <strong>Creative</strong> <strong>HEAD</strong><br />

records and took home four trophies at the 2017 Most Wanted<br />

and It List Awards Grand Final; showcasing not just her<br />

enviable creativity, but also a savvy brain for business.<br />

So what makes this salon in East London so special?<br />

“Our mission statement is to create an environment where<br />

staff and clients feel free and confident to be themselves,”<br />

says Sophia. This all-inclusive philosophy ensured that Not<br />

Another Salon has risen to become the most followed salon on<br />

Instagram in the <strong>UK</strong> without its own consumer product line,<br />

with 192k followers. And Sophia has ensured that her social<br />

media expertise (she doesn’t employ a social media manager,<br />

instead opting to take the reins herself), is also used for good.<br />

She is hoping to reverse some of the damage caused by<br />

unrealistic expectations; a post she wrote about the pitfalls of<br />

creating grey hair was shared 1,253 times by salons all around<br />

the world. Just check out some of her thoughts on <strong>Creative</strong><br />

<strong>HEAD</strong>’s PAINT platform, where Ms Hilton is a PAINTER,<br />

part of a collective of colourists keen to support and inspire<br />

their peers.<br />

And there’s an economic advantage to all those followers<br />

too. “Some people overlook the financial benefit to a high<br />

following,” Sophia explains. “About 80 per cent of our new<br />

clients come from Instagram, keeping a constant flow of<br />

new business. We now don’t pay for several of our biggest<br />

expenses. We get product for tags – Salon Direct provides foil,<br />

capes and gloves, Crazy Color provides colour and Innoluxe<br />

provides the bonding agent. This comes to a value of £50,000<br />

a year.”<br />

Thanks to the huge success of her “Perfect Bleed”<br />

technique, which captured the market for a high end<br />

alternative to the DIY dip dye, Sophia was able to open Not<br />

78<br />

CREATIVE <strong>HEAD</strong>

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