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PRINCIPAL RISKS AND UNCERTAINTIES CONTINUED<br />

Risk Accountable Executive Key controls and mitigating factors Risk movement<br />

M<strong>AR</strong>KET<br />

Customers<br />

Over-reliance on specific customers<br />

or markets<br />

Impact<br />

> > Places pressures on pricing,<br />

margins and profitability<br />

Heejae Chae<br />

Group Chief Executive<br />

> > Diverse range of customers with no specific<br />

weight towards one customer<br />

> > Our business strategy is tailored to reduce<br />

reliance on one particular market<br />

> > Winning new long-term contracts in healthcare<br />

helps spread risk and encourage growth<br />

> > Credit limits set based on Group policy, with<br />

limits monitored regularly and customers put<br />

on ‘stop’ as appropriate<br />

> > Credit insurance for worldwide turnover of<br />

North America and Europe (subject to policy<br />

limits and excesses)<br />

OPERATIONS<br />

Raw material pricing<br />

Excessively high raw material prices<br />

Impact<br />

> > Reduced competitiveness as<br />

a result of reducing margins<br />

and profitability<br />

Chris Carter<br />

Chief Operating Officer<br />

> > Global Supply Chain function in place with clear<br />

cost reduction targets<br />

> > Commodity prices are reviewed on a monthly<br />

basis by the supply chain team<br />

> > Contracts with suppliers are being renegotiated<br />

to further reduce our exposure to price changes<br />

> > Formula based on open book costing<br />

> > Dual sourcing based on regional alternatives<br />

> > Material substitution programme<br />

Human Resources<br />

Failure to attract and retain people<br />

with the right virtues and talents to<br />

sustain and grow our business<br />

Impact<br />

> > Inability to achieve our business<br />

objectives of sustainable growth<br />

> > Loss of skills, knowledge and<br />

experience<br />

Clare Douglas<br />

Group HR Director<br />

> > Global performance management system<br />

in place for the top 400 roles globally<br />

> > Performance related incentive schemes<br />

are in place across the business<br />

> > Talent Management Programme conducted<br />

globally for top 300 roles and forms the basis<br />

of the Succession Planning Programme<br />

currently being implemented<br />

> > Recruiting Excellence Programme embedded<br />

across the Group<br />

> > Introduction of a Global Induction Programme<br />

giving employees required information for<br />

effective transition into the business<br />

Risk remains the same<br />

Risk increases<br />

Risk decreases<br />

16<br />

SCAPA GROUP PLC ANNUAL REPORT AND ACCOUNTS 2016

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