of 3 - Center for Global Outsourcings
of 3 - Center for Global Outsourcings
of 3 - Center for Global Outsourcings
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2012 June 29<br />
8:00AM-12:00PM Registration<br />
8:00-8:45AM Breakfast<br />
Session #5 Plenary Session on S<strong>of</strong>tware Development,<br />
Customer Satisfaction, and Healthcare:<br />
Chaired by Dr. Yonghack Song<br />
Presenter/Speaker/Coordinator<br />
8:50-9:00AM Introductory Remarks by Session Chair Dr. Yonghack Song, Pr<strong>of</strong>essor<br />
9:00-9:30AM Choice <strong>of</strong> Agile Methodologies in <strong>Global</strong> R.Sriram and Saji K. Mathew<br />
S<strong>of</strong>tware Development<br />
presented by Hameed Tahir<br />
9:30-10:00AM Customer Satisfaction due to IT Outsourcing: Ms. Xiao Tang, Dr. Chung-<br />
Chinese SMEs Perspective<br />
Yean Chiang, Dr. Wenqing<br />
Zhang and Dr. Jianzong Lin<br />
10:00-10:30AM Healthcare In<strong>for</strong>mation Technology<br />
Offshoring: Is it on the Radar Screen in the<br />
U.S.?<br />
Prashant Palvia, Tim Jacks,<br />
Kevin Lowe, and Hamid<br />
Nemati<br />
10:30-10:45AM Tea/C<strong>of</strong>fee Break<br />
Session #6 Plenary Session: Nation Specific Issues, Opportunities, and Challenges chaired<br />
by Dr. Prashant Palvia, Endowed Pr<strong>of</strong>essor at University <strong>of</strong> North Carolina,<br />
Greensboro, NC, USA<br />
Introductory Remarks by Session Chair Dr. Prashant Palvia, Endowed<br />
10:45 -11:30AM Panel Session on <strong>Global</strong> Sourcing<br />
Opportunities and Challenges in South Korea<br />
11:30AM-12:00PM Challenges <strong>of</strong> IT Adoption and Outsourcing in<br />
Supply Chain Framework: A Comparison <strong>of</strong><br />
Service Firms in China and United Arab<br />
Emirates<br />
Pr<strong>of</strong>essor<br />
Moderator: Dr. William<br />
Patrick Leo, Vice Dean<br />
Panelists: Mr. Kyungah Lee,<br />
Mr. Gustavo Pares, Pr<strong>of</strong>. Bob<br />
Graff, Dr. Jay Q Park<br />
Habib Ullah Khan, Shafiq<br />
Ahmad, and Mahmood A.<br />
Awan<br />
12:00-12:45PM Vendor and Client Issues in <strong>Global</strong> Sourcing Shailendra Palvia and Erik<br />
Den Ouden<br />
12:30-2:00PM Lunch on Your Own<br />
Tenth Annual International Daejeon, South Korea P a g e | 11<br />
Smart Sourcing Conference June 28-29, 2012