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Founding Editor, Journal of IT Case and Application Research (JITCAR) Dear Conference Participants: I would like to add my welcome to delegates from around the world who have come here to participate in the 10 th Annual Smart Sourcing Conference at the state of the art campus of SolBridge International School of Business in the beautiful city of Deajeon. We have diligently worked to promote the conference worldwide and have sought to attract the best academic papers for presentation at the conference. Papers cover a wide range of areas related to smart sourcing – from health care outsourcing to print media outsourcing; from outsourcing of financial risks to issues and problems related to outsourcing and smart sourcing. Please enjoy the papers and the local hospitality of SolBridge administration, faculty, staff, and students. Please also take time to take in the beautiful city of Daejeon and other sights in South Korea, if your schedule permits. Thanks to the many people who made this happen. Thanks to the Bill Greehey School of Business at St. Mary’s University and Dean Tanuja Singh for sponsoring this conference. Thanks are also due to SolBridge International School of Business for facilitating local arrangements. Thanks to all the reviewers for taking the time and effort to review submissions in a timely manner. Last but not least, thanks to you folks – the presenters, panelists, the chairs and the audience – you make this conference happen! Enjoy! Dr. Prasad Padmanabhan Academic Program Chairperson, 10 th Annual Smart Sourcing Conference, June 28- 29, 2012. Professor of Finance, Myra Stafford Pryor Chair in Free Enterprise and Sam Walton Fellow Bill Greehey School of Business St. Mary’s University One Camino Santa Maria San Antonio, TX. 78228. USA. Tenth Annual International Daejeon, South Korea P a g e | 4 Smart Sourcing Conference June 28-29, 2012
Dear Conference Participants: I would like to welcome you to a very exciting conference where we will have the opportunity to learn and discuss about the most important trends around the world related to Outsourcing of Services. Never before in the history of mankind, have we relished such a great opportunity to learn about ourselves from a global perspective, and from the vantage point of trade, research and collaboration. The world now offers a great deal of opportunities to countries such like Mexico, South Korea, India, Indonesia, Brazil, China and many others to bridge the worldwide economic gaps. To understand these trends, this conference provides all delegates a wonderful opportunity to learn, network, and work together to generate wealth, knowledge and welfare for our countries, companies and families. I strongly encourage you all to take the time to enjoy fully this opportunity to help us shape the world today for a better tomorrow. I would like to end by profusely thanking Dr. Shailendra Palvia for his continuous support and believing in Mexico and Latin America as a key players in the future of Outsourcing worldwide. MBA Gustavo R. Parés Arce Industry Chairperson, 10 th Annual Smartsourcing Conference, June 28-29, 2012. CEO Financetech Mexico Delivery. Reforma 2620, PH4, Miguel Hidalgo. México DF. Tel. +(52)55 59800700 www.financetech.mx Tenth Annual International Daejeon, South Korea P a g e | 5 Smart Sourcing Conference June 28-29, 2012
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Customer Satisfaction on IT Outsour
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in a seminar meeting using paper-ba
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INTRODUCTION: Healthcare Informatio
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Table 3. Issues in Offshoring Offsh
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Challenges of IT Adoption and Outso
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Methodology To conduct the research
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AN EXAMINATION OF CAPABILITY, QUALI
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H7: IS vendor’s partnership quali
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Annual Global Outsourcing Quiz Bowl
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Introduction The rapid development
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References 1. Bartram, S. M., Brown
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Introduction Comparing with other s
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Introduction Taiwan’s economy is
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Abstract Issues and Challenges with
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Often, however, feasibility studies
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Attendee List (Page 1 of 3) Name Ro
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Attendee List (Page 3 of 3) Name Ro
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