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Global Sourcing Opportunities and Challenges in South Korea ABSTRACT Moderator: William Patrick Leonard, Vice Dean, SolBridge Internataional School of Business wpatleon@solbridge.ac.kr +82 42 630 8813 Panelists: Mr. Bob Graff, Senior Lecture, SolBridge International School of Business bgraf@solbridge.ac.kr +82 42 630 8559 Dr. Kyung Ah Lee, Senior Manager, Human Resource Department Emerson Process Management Kyungah.lee@emerson.com +82 2 3438-4600 Gustavo Parés, CEO Financetech Mexico Delivery, Mexico, gpares@financetech.mx +52155-2686-3696. Dr. Jay Q. Park, Executive Director of Operations Pantos Logistics jayq.park@pantos.com +82 2 3771 2129 To date Korea has enjoyed both robust internal and external sourcing opportunities with accompanying challenges. These opportunities have been supported by its strategic advantages. It has large array of world class research institutes propelling a highly productive workforce. Recently, the Korea-United States FTA and the prospects for FTA’s with the European Union, Japan or China have bolstered optimism. Korea’s challenges are largely driven by the faltering US and European economies. The nation’s large conglomerates, the Chaelos, responsible for about half of exports have been impacted. The Bank of Korea has recently projected that export growth will slow down significantly. In addition, militant labor union and regulatory environments add to the challenges. The panel will address these opportunities and challenges within the context of specific contemporary manufacturing and service enterprises. Key words: Western Economies, Korea, Manufacturing, Service, Sourcing Challenges, Sourcing Opportunities. William Patrick Leonard serves as Vice Dean, SolBridge International School of Business and Senior Fellow for Higher Education Policy at the Rio Grande Foundation. He holds a Ph.D. from the University of Pittsburgh and a MBA from Loyola University of Chicago. He has served in an array of senior higher education leadership posts-dean library and learning resources, deputy chief academic and student affairs officer, chief academic and student affairs officer, campus CEO and college president. In all he has faced sourcing challenges. Leonard as has served in Guatemala, Germany, United Arab Emirates and currently Korea. His commentaries, essays and reviews number over 170 appearing in US and international publications. Tenth Annual International Daejeon, South Korea P a g e | 62 Smart Sourcing Conference June 28-29, 2012
Challenges of IT Adoption and Outsourcing in Supply Chain Framework: A Comparison of Service Firms in China and United Arab Emirates Habib Ullah Khan College of Business Administration, Al-Yamamah University, Riyadh, KSA habibkhan1974@hotmail.com Mahmood A. Awan School of International Business, Daejeon, S.Korea mawan@solbridge.ac.kr Wenqing Zhang School of International Business, Daejeon, S.Korea wzhang@solbridge.ac.kr Shafiq Ahmed College of Business Administration, Al-Yamamah University, Riyadh, Saudi Arabia. s_ahmad@yu.edu.sa Abstract The adoption and outsourcing of Information Technology (IT) services are growing rapidly and becoming more complex in a supply chain framework. Proper IT adoption in the framework of the supply chain and smart outsourcing are the main elements of achieving efficiency. This study addresses the challenges faced by service firms in making such decisions. The scope includes study of motivating factors, implementing, and managing the strategy. The study adopts the case study approach in two countries – China and UAE, where data was gathered from managers of over 140 firms. The service organizations ranged from retailers, banking, healthacare, investment, education, and government sectors. Suitable statistical techniques are used to explore the possible relationship among the challenges with companies in the service sector. The findings of the study indicate that the motivating factors are the focus on core competencies, turning non-profit activities into profit generating activities, and cost reduction. The outcomes of the current research can help both the UAE and Chinese service firms to consider the proposed challenges seriuosly in the adoption and outsourcing of the IT in their supply chain framework. KEYWORDS. Supply Chain Framework, Information Technology Adoption, Information Systems, IT Outsourcing, Efficiency, Service Industry of UAE, Service Industry of China Biography of Authors: Dr. Habib Ullah Khan is Assistant Professor and Head of Department of Management at Yamama University, Saudi Arabia. His research interests include management and Information Technology, MIS. Dr. Mahmood A. Awan is Assistant Professor of Marketing at SolBridge International School of Business, Daejeon, South Korea. His research interests include E-Marketing, E-government, and Online Export Marketing in developing countries. Dr. Wenqing Zhang is Assistant Professor of Management Science at SolBridge International School of Business, Daejeon, South Korea. His research interests include OM and marketing interface, Firm's decision making with CSR considerations, Game theory, Q. Methods. Shafiq Ahmed is Assistant Professor at the University in area of Statistics, with research interest in areas of Quality management. Tenth Annual International Daejeon, South Korea P a g e | 63 Smart Sourcing Conference June 28-29, 2012
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2012 Global Sourcing of Services: B
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Center for Global Outsourcing Tenth
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Center for Global Outsourcing 26 Be
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Dear Conference Participants: I wou
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Center for Global Outsourcing 26 Be
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2012 June 28 8:00AM-5:30 PM Registr
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Page 15 and 16: Contemporary Issues and Challenges
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