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At the San Antonio Public Library (SAPL), the number of electronic resources has increased exponentially over the last few years. To educate users in the use of emerging technology, SAPL provides the following services as indicated below: Instruction/Training classes SAPL training regimen includes an eReader clinic that library professionals teach patrons on how to choose between different types of eReaders and how to download the library’s free eBooks to the patron’s mobile device including nook and kindle. (San Antonio Public Library 2011). Public Relation (PR) skills SAPL uses marketing techniques such as poster displays/flyers/newsletter inserts/etc., and offers a library resource guide created by SAPL library professionals. SAPL’s eResources website aids users access eMaterials easily (SAPL website, 2012). SAPL’s variety of E-Materials SAPL's eLibrary offers a wide variety of online services to users, available 24/7 using their SAPL card. A eLibrary resources offered in the SAPL are listed below: eBook, an electronic book where an eUser can download books to read on any computer or a portable device that includes kindles, such as eReaders, Apple devices, and smartphones, etc. eAudiobooks, where an eUser can download audio books to listen to material on their personal computers, MP3 players, iPhones, iPods, iTouch, iPads, Androids, etc. eVideo, where users can download and watch a documentary, mystery, drama, action & adventure, children's materials, and more, on their personal computers, portable devices, or Windows Mobile devices. eMusic, where users can listen to classical music, jazz, blues, folk music, world music, etc.., on their personal computers, and other devices listed earlier. Databases, where users can electronically access magazine/newspaper articles, car repair information, health resources, biographies, business and residential directory information, etc. Language Learning eUsers can download the Pimsleur language audio books from OneClickDigital and other language learning related audio books. Test Preparation/Online Tutors eUser can access academic, career practice tests and online tutors for math, science, English, and social studies. (SAPL’s eLibrary 2012c). FUTURE LIBRARY Today’s libraries need to ensure adequate management of its digital and non-digital collections. As Gapen (1992) states, “…Librarians have developed libraries into a sophisticated form of information control mechanism in the sense that the library has to face two dimensions in a way of providing services namely: the way it has to provide the physical library and the way in which it can provide the virtual library as a user driven model…” Library professionals may now work from a variety of locations. As Ronan (2003) states, the Boeing company’s “Ask a Librarian” service moves to different locations during the day. CONCLUSION In the 21 st century, libraries cannot maintain flexibility if it means reduced value to patrons. Libraries should continue to offer print materials if users request them. Libraries will need to continue to offer library internet services, children/teens/adults educational, entertaining/informational programs that new technologies cannot replace. The libraries can be compared to other internet based search engines, although they offer products that search engines cannot. Herring (2007) advocate that libraries must maintain “tones of flexibility” in their offerings. The threat from outsourcing of materials and content has forced libraries to make themselves relevant again to the discriminating public. Ironically, they are in-sourcing new technologies to accommodate the new generation of patrons. They are also outsourcing themselves into patron homes! Patrons can now receive reference questions from anywhere. The library is as close as the Internet connection. REFERENCES ARE AVAIALABLE UPON REQUEST Tenth Annual International Daejeon, South Korea P a g e | 46 Smart Sourcing Conference June 28-29, 2012
The Impacts of Organizational Culture on Outsourcing Mohsen Rezai , ihdm.rezai@gmail.com Mohammad Ebrahim Shiraqai, me.shiraqai@gmail.com Abstract Managing the outsourcing relationship is the area where the greatest effort is required, because it is here that problems are most likely to occur. In this paper is tried to analyze the influence of organizational culture as a factor influencing the formation and development of working relationships and communications in outsourcing; first, to be determined the influence various types of organizational culture on the companies' tendency for outsource their activities. Second, to be determined the impact of cultural congruence on satisfaction of outsourcing in constructional companies. In this study the survey sample consisted of 10 constructional companies and 75 vendors companies (suppliers) in Iran. This quantitative and descriptive study investigated the impact of perceived differences in culture between client and vendor on outsourcing in an organization. All collected data are analyzed in statistical examinations. Key words: outsourcing, organizational culture, organizational culture assessment, cultural congruence Mohsen Rezai is Manager of purchasing and supplying department in Iran heavy dies manufacturing company (IHDM). He has MBA degree from Kempten University in Germany. He has carried out several researches in the area of outsourcing and supply chain management. His work has been published in a number of national and international journals. Mohammad Ebrahim shiraqai is the head of suppliers’ evaluation department in Iran heavy dies manufacturing company (IHDM). He has master degree in Industrial Engineering from Mazandaran University of science and technology in Iran. He is teaching in “Elmi va Karbordi” University in Iran. He has carried out several researches in the area of outsourcing, supply chain management and scheduling. His papers selected in a number of national and international conferences as a top paper, such as CIE conference in France. Tenth Annual International Daejeon, South Korea P a g e | 47 Smart Sourcing Conference June 28-29, 2012
Page 1 and 2: 2012 Global Sourcing of Services: B
Page 3 and 4: Center for Global Outsourcing Tenth
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Page 15 and 16: Contemporary Issues and Challenges
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Page 25 and 26: giving weight to the sub criteria,
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Page 33 and 34: ENTREPRENEURSHIP IN TIME OF CRISIS:
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Page 45 and 46: Sourcing of Digital Content: Its Im
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Page 61 and 62: INTRODUCTION: Healthcare Informatio
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