Business Chief USA October 2020
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QUONTIC BANK<br />
124<br />
“So many companies<br />
have ‘core values’ that<br />
are simply, what I call,<br />
‘permission to play<br />
values’. They’re not<br />
unique to them and<br />
so they don’t become<br />
a shared language”<br />
—<br />
Patrick Sells,<br />
CIO, Quontic Bank<br />
interest in innovation which befits his<br />
role at Quontic Bank, he states that<br />
early experiences taught him the value<br />
of trying to imagine operations from<br />
different perspectives. “When you’re<br />
in the middle of doing something it’s<br />
really hard to reimagine things. But,<br />
when you are able to truly step back<br />
and reframe the world around you,<br />
you can easily find innovation. A lot of<br />
what I’ve done at Quontic Bank has<br />
been saying, ‘Okay, what if we thought<br />
about it very differently?’” Indeed,<br />
the Bank is no stranger to accolades<br />
itself; it was recently ranked as one of<br />
Bankrate’s <strong>2020</strong> ‘Top Online Banks’.<br />
When asked what he attributes this<br />
success to, Sells claims that Quontic<br />
Bank’s culture and mission to redefine<br />
what a ‘digital bank’ is has been pivotal<br />
to its acclaim with customers and the<br />
wider industry.<br />
Corporate culture could be Quontic<br />
Bank’s most important quality. Based<br />
on a four-pillar philosophy, Sells<br />
makes a clear distinction between his<br />
organisation’s approach to culture<br />
and others: “So many companies have<br />
OCTOBER <strong>2020</strong>