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Business Chief USA October 2020

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QUONTIC BANK<br />

124<br />

“So many companies<br />

have ‘core values’ that<br />

are simply, what I call,<br />

‘permission to play<br />

values’. They’re not<br />

unique to them and<br />

so they don’t become<br />

a shared language”<br />

—<br />

Patrick Sells,<br />

CIO, Quontic Bank<br />

interest in innovation which befits his<br />

role at Quontic Bank, he states that<br />

early experiences taught him the value<br />

of trying to imagine operations from<br />

different perspectives. “When you’re<br />

in the middle of doing something it’s<br />

really hard to reimagine things. But,<br />

when you are able to truly step back<br />

and reframe the world around you,<br />

you can easily find innovation. A lot of<br />

what I’ve done at Quontic Bank has<br />

been saying, ‘Okay, what if we thought<br />

about it very differently?’” Indeed,<br />

the Bank is no stranger to accolades<br />

itself; it was recently ranked as one of<br />

Bankrate’s <strong>2020</strong> ‘Top Online Banks’.<br />

When asked what he attributes this<br />

success to, Sells claims that Quontic<br />

Bank’s culture and mission to redefine<br />

what a ‘digital bank’ is has been pivotal<br />

to its acclaim with customers and the<br />

wider industry.<br />

Corporate culture could be Quontic<br />

Bank’s most important quality. Based<br />

on a four-pillar philosophy, Sells<br />

makes a clear distinction between his<br />

organisation’s approach to culture<br />

and others: “So many companies have<br />

OCTOBER <strong>2020</strong>

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