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Clinical Supervision Handbook - CAMH Knowledge Exchange ..

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Ongoing <strong>Clinical</strong> <strong>Supervision</strong><br />

Another example highlights the concept of empathy and its role in developing therapeutic<br />

relationships.<br />

CASE EXAMPLE: A CLINICIAN IN<br />

INDIVIDUAL CLINICAL SUPERVISION<br />

A clinician was providing care to an outpatient, a young woman<br />

who was recovering from a first episode of psychosis. All<br />

attempts to engage her in a dialogue about the illness and discuss<br />

the need for ongoing medication had failed. The client<br />

would “shut down” and repeat very defensively that she was fine<br />

and she didn’t need to talk about this.<br />

When the clinician met with her clinical supervisor, she shared<br />

her frustrations about the client not being receptive to her health<br />

teaching and education about her illness. The clinical supervisor<br />

acknowledged her frustration and explored her feelings, further<br />

revealing the clinician’s concerns about this client becoming ill<br />

again if she did not develop insight into her illness. Together, they<br />

stepped back and tried to look at the situation from the client’s<br />

perspective. The clinical supervisor asked the clinician to tell her<br />

more about this young client. The clinician described a young<br />

woman who had just experienced a first episode of psychosis.<br />

She had been functioning well prior to the illness, attending<br />

university and had lots of friends. She had to take time off university<br />

to recover from her illness, and felt cut off from her friends. The<br />

clinician and clinical supervisor talked about how the client now<br />

had to come to terms with having suffered a highly stigmatizing<br />

illness that had significantly interrupted her life. They talked<br />

about the implications of her illness, which included an uncertain<br />

future. Together they arrived at a more meaningful understanding<br />

of what might be going on inside this young woman.<br />

The next time the clinician met with her client the following interaction<br />

unfolded:<br />

Clinician: “I’ve been thinking about our meetings and have realized<br />

that I’ve been talking a lot about the importance of medication in<br />

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