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magicolor 3730DN User's Guide - Konica Minolta

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Solving Problems with Printing Quality<br />

Symptom Cause Solution<br />

Nothing is<br />

printed, or<br />

there are<br />

blank spots<br />

on the<br />

printed page.<br />

Entire sheet<br />

is printed in<br />

black or<br />

color.<br />

One or more of the<br />

toner cartridges may<br />

be defective.<br />

The media is moist<br />

from humidity.<br />

The media set in the<br />

printer driver mismatches<br />

the media<br />

loaded in the printer.<br />

The power source<br />

does not match the<br />

printer specifications.<br />

Several sheets are<br />

being fed at the same<br />

time.<br />

Media is not set properly<br />

in the tray(s).<br />

One or more of the<br />

toner cartridges may<br />

be defective.<br />

Remove the toner cartridges and<br />

check it for damage. If it is damaged,<br />

replace it.<br />

Adjust the humidity for media storage.<br />

Remove the moist media and replace it<br />

with new, dry media.<br />

Load the correct media in the printer.<br />

Use a power source with the proper<br />

specifications.<br />

Remove the media from the tray and<br />

check it for static electricity. Fan plain<br />

paper or other media, and replace it in<br />

the tray.<br />

Remove the media, tap it to straighten<br />

it out, return it to the tray, and realign<br />

the media guides.<br />

Remove the toner cartridges and<br />

check it for damage. If it is damaged,<br />

replace it.<br />

Solving Problems with Printing Quality 7-29

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