magicolor 3730DN User's Guide - Konica Minolta

7-32
Symptom Cause Solution
There are
toner
smudges or
residual
images.
There are
toner
smudges on
the back side
of the page
(whether or
not it has
been
duplexed).
Abnormal
areas (white,
black, or
color) appear
in a regular
pattern.
One or more of the
toner cartridges may
be defective or
installed incorrectly.
The media path is
dirty with toner.
One or more of the
toner cartridges may
be defective.
Remove the toner cartridges and
check them for damage. If one is damaged,
replace it.
Print several blank sheets and the
excess toner should disappear.
Remove the toner cartridges and
check it for damage. If it is damaged,
replace it.
The laser lens is dirty. Clean the laser lens.
A toner cartridges
may be defective.
Remove the toner cartridges with the
color causing the abnormal image.
Replace it with a new toner cartridges.
Solving Problems with Printing Quality