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Two areas of concern emerged from<br />

the survey. Workers and technicians<br />

indicated that there was a lack of<br />

information about how the <strong>Group</strong>’s<br />

reward system worked, and all<br />

employees who responded<br />

to the survey said career development<br />

communication was lacking.<br />

Both points are now the subject of<br />

an improvement plan common to<br />

all <strong>Group</strong> entities. Further, entity<br />

managers along with their teams<br />

examined local action plans for making<br />

headway with respect to the guidance<br />

in the charter.<br />

Employer commitment<br />

While 2011 was marked by the rollout<br />

of the People First charter, <strong>Bel</strong> also<br />

pursued a number of other programs<br />

vital to “living well at work”.<br />

<strong>The</strong> “zero accidents” program was<br />

continued at all <strong>Group</strong> plants, with<br />

intensified efforts to raise awareness<br />

among local general managers and<br />

operators. Two-hundred and twentysix<br />

managers and safety coordinators<br />

were trained, and “safety behavior <strong>visit</strong>s”<br />

were set up to share ideas with operators<br />

and identify situations in need of<br />

corrective measures.<br />

<strong>The</strong> <strong>Bel</strong> Care program was deployed to<br />

take aim at setting a common standard<br />

for employee benefi ts such as healthcare<br />

and disability insurance, even when such<br />

benefi ts exceed local market practices.<br />

One of the goals also set by <strong>Bel</strong> was<br />

to hire more handicapped persons.<br />

In 2011, various initiatives were taken<br />

in France, including the signature of<br />

a two-year agreement with Agefiph,<br />

a nonprofit organization for<br />

handicapped employees.<br />

interview<br />

Deploying People First<br />

in Central Europe<br />

BOYAN NEYTCHEV, General Manager, <strong>Bel</strong> Central Europe<br />

How did the rollout of the<br />

People First charter go in<br />

Central Europe?<br />

From the start, the project was<br />

enthusiastically received by both<br />

managers and employees, who view<br />

the charter as a sincere and<br />

structured effort by <strong>Bel</strong> to develop<br />

teamwork and individual<br />

performance. Lot’s of people shared<br />

ideas and expectations and asked<br />

questions. It’s now up to us to<br />

integrate all of this into an action<br />

plan for implementation at our<br />

entity. One of the strengths of<br />

People First is its dynamic,<br />

participative and adaptive approach<br />

to local problems. <strong>The</strong> action plans<br />

are drawn up by the entities based<br />

on their local populations. We have<br />

already initiated some concrete<br />

measures. We now hold interactive<br />

meetings on a monthly basis with<br />

management and all employees in<br />

Prague to discuss company business<br />

and our results. We will also hold a<br />

Central Europe convention to<br />

strengthen ties between functions<br />

and the countries and to encourage<br />

greater teamwork.<br />

What’s your initial assessment<br />

of the deployment?<br />

People First is a long-term project<br />

that must be deeply integrated<br />

into our business culture and<br />

the mindset of our managers<br />

and employees. Everybody<br />

understands that it’s<br />

a gradual project, and that it<br />

will bear fruit only if everyone<br />

contributes to it. At our plant in<br />

eastern Slovakia, where we employ<br />

500 people, it’s already clear<br />

that People First is viewed as<br />

an advantage in the job market,<br />

and it is making <strong>Bel</strong> an increasingly<br />

attractive employer.<br />

What areas does your 2012<br />

action plan cover?<br />

<strong>The</strong> fi rst measures concern<br />

increasing understanding about<br />

how our compensation policy<br />

works, increasing idea sharing with<br />

employees, encouraging internal<br />

job moves over new recruits by<br />

making information about the<br />

job promotion process more<br />

widespread and through adapted<br />

training plans.<br />

<strong>Bel</strong> <strong>Group</strong> 2011 • 31

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