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The Bel - visit site - Bel Group

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Areas of progress MAIN ACHIEVEMENTS AT END 2011<br />

• <strong>The</strong> <strong>Group</strong>’s social charter was issued to all employees in 2011. <strong>The</strong> charter spells out <strong>Bel</strong>’s commitments to its employees in the four areas<br />

listed below, and what <strong>Bel</strong> expects of its managers and employees in return.<br />

• An employee opinion survey was conducted in every <strong>Group</strong> country, with 73% of employees answering the questionnaire.<br />

<strong>The</strong> survey’s overall results and the breakdown by entity in the four key areas listed below were progressively made available to employees.<br />

Ensuring employee<br />

well-being in<br />

the workplace<br />

58 • <strong>Bel</strong> <strong>Group</strong> 2011<br />

Empowering everyone<br />

Sharing our success<br />

Developing talent<br />

Employer commitment<br />

Providing employees with the conditions for personal and collective growth.<br />

• <strong>The</strong> <strong>Group</strong>’s ”health & safety” policy was deployed with the rollout of key performance indicators at all <strong>Bel</strong> <strong>site</strong>s.<br />

- In France, 226 managers and safety coordinators were trained in “safety behavior <strong>visit</strong>s”.<br />

• <strong>Bel</strong> continued its efforts on behalf of well-being at work:<br />

- Some managers were given the opportunity to work from home under certain circumstances, notably in<br />

France and Germany.<br />

- <strong>Bel</strong> USA was named one of the “Best and Brightest Companies to Work for” .<br />

• <strong>Bel</strong> offers guides and assessment materials through an IT system to assist supervisors with performance<br />

reviews, to provide employees with clear and constructive feedback for improving their performance.<br />

• <strong>The</strong> employee opinion survey gave <strong>Bel</strong> positive marks in the area of autonomy and empowerment.<br />

At the same time, the survey showed a poor understanding of the decision-making process,<br />

even though management at the <strong>Group</strong> level received a favorable opinion.<br />

• <strong>Bel</strong>’s policy of compensation is designed to recognize individual and collective performance without<br />

discrimination. At the same time, the employee opinion survey showed a perceived lack of recognition<br />

and information about how the compensation system works.<br />

• <strong>The</strong> <strong>Group</strong> developed the <strong>Bel</strong> Care program aimed at ensuring a <strong>Group</strong> standard for benefi ts regardless<br />

of local market practices. An audit of employee benefi ts, such as death and disability coverage, healthcare<br />

insurance for employees and their families, and paid vacation, was conducted and actions plans were<br />

prepared for 33 <strong>Group</strong> countries.<br />

• In 2011, the fi rst actions were taken to standardize disability schemes in France, with same contributions for all.<br />

• A collective employee profi t-sharing system was set up in Germany, <strong>Bel</strong>gium and the UK.<br />

• <strong>The</strong> <strong>Group</strong> continued its training policy to meet job vacancy and career development needs.<br />

- In 2011, 69% of <strong>Group</strong> employees took part in at least one training day.<br />

- Training sessions in basic cheese-making technology, product quality and safety, the environment,<br />

and knowledge about the <strong>Group</strong> were held at plants in France, Portugal and the Netherlands. Employees<br />

successfully completing the training were awarded BEST (<strong>Bel</strong> Employee Shopfl oor Training) certifi cates.<br />

• Reducing discrimination was a main area of focus.<br />

- In France, an action plan to promote the hiring of handicapped persons was set up. In 2011, a two-year<br />

partnership agreement was signed with the Agefi ph nonprofi t for handicapped employees.<br />

- <strong>The</strong> Michalovce plant has employed 13 handicapped persons since 2009.

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