2012 New Releases Catalogue November - Learningemall.com
2012 New Releases Catalogue November - Learningemall.com
2012 New Releases Catalogue November - Learningemall.com
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ORGANIZATIONAL<br />
ORGANIZATIONAL<br />
COMMUNICATION: COMMUNICATION: 5 5 -<br />
ESTABLISHING ESTABLISHING POSITIV POSITIVE<br />
POSITIV POSITIV E<br />
NETWORKS<br />
NETWORKS<br />
Details the efforts of a director to change<br />
unproductive and destructive<br />
organizational <strong>com</strong>munication patterns.<br />
Explores the <strong>com</strong>munication problems<br />
that existed and the remedial strategies<br />
used by the director and her consultant,<br />
and looks at other kinds of <strong>com</strong>munication<br />
challenges that organizations frequently<br />
encounter.<br />
Item no. : TG07860288<br />
Format : DVD<br />
Duration : 29 minutes<br />
Price : USD 205.00<br />
ORGANIZATIONAL<br />
ORGANIZATIONAL<br />
COMMUNICATION: COMMUNICATION: 6 6 -<br />
WRITING WRITING EFFECTIVELY<br />
EFFECTIVELY<br />
Explains various forms of business writing<br />
and reviews the elements writers must<br />
consider in creating a document.<br />
Considers the important managerial role of<br />
directing and evaluating the writing of<br />
others, and excerpts from a workshop<br />
provide an overview of the writing process<br />
through the rough-draft stage.<br />
Item no. : AH07860289<br />
Format : DVD<br />
Duration : 29 minutes<br />
Price : USD 205.00<br />
ORGANIZATIONAL<br />
ORGANIZATIONAL<br />
COMMUNICATION: COMMUNICATION: 7 7 7 -<br />
COMMUNICATING COMMUNICATING WITH<br />
WITH<br />
CUSTOMERS<br />
CUSTOMERS<br />
Delves into issues related to the design of<br />
effective customer-service <strong>com</strong>munication<br />
programs. Describes an electrical utility<br />
that has developed a multifaceted<br />
approach to <strong>com</strong>municate critical<br />
information to its public, and explores the<br />
tension between the standardization of<br />
customer services to achieve consistency<br />
and the more personalized approach.<br />
Item no. : KD07860290<br />
Format : DVD<br />
Duration : 29 minutes<br />
Price : USD 205.00<br />
ORGANIZATIONAL<br />
ORGANIZATIONAL<br />
ORGANIZATIONAL<br />
COMMUNICATION: COMMUNICATION: 8 8 -<br />
CRAFTING CRAFTING THE THE IMAGE<br />
IMAGE<br />
Illustrates how a county development<br />
agency addresses its three distinct publics,<br />
which include citizens, legislators, and the<br />
businesses the agency is trying to attract.<br />
Explores the various means the county<br />
uses to define its audiences and to fashion<br />
and deliver the appropriate messages to<br />
each. Touches on the role of strategic<br />
planning in the public-relations process.<br />
Item no. : KJ07860291<br />
Format : DVD<br />
Duration : 28 minutes<br />
Price : USD 205.00<br />
SUPERVISING SUPERVISING FOR FOR<br />
FOR<br />
QUALITY: QUALITY: HOW HOW TO TO TO BUIL BUILD BUIL D<br />
MORALE MORALE AND<br />
AND<br />
PRODUCTIVITY<br />
PRODUCTIVITY<br />
Workforce values and expectations are<br />
changing, and so is the supervisor's role.<br />
Supervisors must build employee<br />
<strong>com</strong>mittment and involvement, while<br />
continiuing traditional responsibilities for<br />
scheduling work, enforcing rules, and<br />
monitoring progress.<br />
Item no. : EH07860390<br />
Format : DVD<br />
Duration : 24 minutes<br />
Price : USD 145.00<br />
TEAM TEAM APPROACH, APPROACH, THE:<br />
THE:<br />
HOW HOW HOW TO TO TO ORGANIZE<br />
ORGANIZE<br />
ORGANIZE<br />
PRODUCTIVE PRODUCTIVE TEAMS<br />
TEAMS<br />
Good teams build involvemnet, improve<br />
<strong>com</strong>munication and cooperation, and<br />
generate innovative business solutions.<br />
They streamline decision making and<br />
expand <strong>com</strong>petencies.<br />
Item no. : EH07860394<br />
Format : DVD (With Study Guide)<br />
Duration : 24 minutes<br />
Price : USD 145.00<br />
TRAINING TRAINING PROGRAMS PROGRAMS FO FOR FO<br />
HEALTH HEALTH - CARE CARE WORKERS:<br />
WORKERS:<br />
BARRIERS BARRIERS AND AND BRIDGES<br />
BRIDGES<br />
BRIDGES<br />
ON ON THE THE ROAD ROAD TO TO BETTE BETTER BETTE R<br />
COMMUNICATION<br />
COMMUNICATION<br />
Designed to help health-care employees<br />
deal with anxious clients and family<br />
members without resorting to <strong>com</strong>mon<br />
<strong>com</strong>munication barriers such as be<strong>com</strong>ing<br />
defensive, blaming, and patronizing.<br />
Presents techniques that can alleviate the<br />
sense of stress and tension that often is<br />
present for both patient and professional,<br />
opening the way for understanding and<br />
healing during <strong>com</strong>munication.<br />
Item no. : RC07860412<br />
Format : DVD<br />
Duration : 15 minutes<br />
Price : USD 205.00<br />
CONFLICT<br />
RESOLUTION<br />
FANTOME FANTOME ISLAND<br />
ISLAND<br />
By Sean Gilligan and Adrian Strong<br />
In 1945 seven-year-old Joe Eggmolesse<br />
was diagnosed with Leprosy. He was<br />
taken from his family under police escort<br />
and transported by rail and sea over a<br />
thousand kilometres to Fantome Island<br />
where he was to be incarcerated for the<br />
next ten years.<br />
The isolated tropical island off the North<br />
Queensland coast became home to a<br />
close-knit <strong>com</strong>munity of indigenous<br />
"lepers" whose marginalized existence<br />
was hidden from white society and has<br />
until now remained absent from the<br />
mainstream historical record. Cared for by<br />
nuns from the Franciscan Missionaries of<br />
Mary their isolation was the consequence<br />
of apartheid-like policies developed by the<br />
Queensland government and medical<br />
establishment which espoused a<br />
eugenicist philosophy and regarded racial<br />
segregation as standard practice.<br />
As one of the few surviving former patients<br />
Joe returns to the island for a long awaited<br />
event, the Fantome Island Remembrance<br />
Day. As a 73 year old Elder he confronts<br />
the memory of his childhood on the island<br />
to pay tribute to those who lived and died<br />
there and to inscribe his own unique story<br />
into official Australian history. Drawing on<br />
an evocative archive, this film exposes<br />
how an ideology of racism and eugenics<br />
worked to justify horrific treatment of<br />
Australia's Indigenous <strong>com</strong>munities. In<br />
uncovering this shameful history, Fantome<br />
Island is a testimony of strength and<br />
endurance, demonstrating one man's<br />
incredible capacity for forgiveness and<br />
love.<br />
Awards<br />
� Best Australian Documentary, Human<br />
Rights Arts and Film Festival,<br />
Australia, <strong>2012</strong><br />
� John Oxley Library Award,<br />
Queensland Memory Awards, <strong>2012</strong><br />
Item no. : VH03720826<br />
Format : DVD (Color)<br />
Duration : 82 minutes<br />
Copyright : 2011<br />
Price : USD 282.00<br />
COOKING<br />
METHODS<br />
COOKING COOKING COOKING WITH WITH CLASS: CLASS:<br />
CLASS:<br />
CHEESE CHEESE WITH WITH<br />
WITH<br />
EVERYTHING<br />
EVERYTHING<br />
EVERYTHING<br />
There are hundreds of varieties of cheese<br />
and Canadians produce and consume<br />
them with a passion. Learn handling<br />
techniques to create a flawless fondue,<br />
and raise a creamy "Goat Cheese<br />
Napoleon" to heights that will cause the<br />
most ardent of connoisseurs to swoon.<br />
Item no. : GB02191294<br />
Format : DVD<br />
Duration : 25 minutes<br />
Audience : Grades 9-12<br />
StdBkNo : 9781618672643<br />
Price : USD 70.00<br />
________________________________________________________________________________________________________<br />
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Email: inquiry@learningemall.<strong>com</strong> Websites: http://www.learningemall.<strong>com</strong> & http://www.learningemall.<strong>com</strong>.hk<br />
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