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in a Dynamic Environment - Tata Consultancy Services

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11. Corporate Susta<strong>in</strong>ability<br />

In keep<strong>in</strong>g with the rich <strong>Tata</strong> tradition of giv<strong>in</strong>g back to Society, Corporate Susta<strong>in</strong>ability (CS) lies at the heart of<br />

TCS' corporate culture. Health, education and concern for the environment comprise the focus of CS.<br />

The differentiator <strong>in</strong> TCS is volunteer<strong>in</strong>g through "Maitree" while TCS endeavours to address large scale<br />

societal problems through its IT core competence.<br />

"Maitree" the unique association of employees and families, reaches out to address large scale societal<br />

problems, through active employee participation. Maitree also contributes towards improv<strong>in</strong>g employee health<br />

through <strong>in</strong>-house doctors, medical camps, and the <strong>in</strong>novative 'Serenity' programme for assist<strong>in</strong>g employees <strong>in</strong><br />

stress management. In addition, the Maitree platform <strong>in</strong>cludes music, dance, trekk<strong>in</strong>g and sport which helps<br />

develop team spirit and bond<strong>in</strong>g with the organization.<br />

The Maitree village development <strong>in</strong>itiative at Waze near Panvel, now <strong>in</strong>cludes Na<strong>in</strong>ar near Chennai, Chalera<br />

near Delhi and Padmapur near Bhubhaneshwar. It comprises a children's education programme, a science lab<br />

and computer lab, women's employment generation through sew<strong>in</strong>g programme and ra<strong>in</strong>water harvest<strong>in</strong>g<br />

programme. The village <strong>in</strong>itiative is replicable at other villages <strong>in</strong> India and the rest of the develop<strong>in</strong>g world.<br />

The Advanced Computer Tra<strong>in</strong><strong>in</strong>g Centre for the visually impaired, set up by Maitree along with MN Banajee<br />

Industrial Home for the Bl<strong>in</strong>d, conducts a course <strong>in</strong> soft skills, BPO specific skills and Infrastructure <strong>Services</strong><br />

Tra<strong>in</strong><strong>in</strong>g (Helpdesk).<br />

In addition to volunteer<strong>in</strong>g, some noteworthy on-go<strong>in</strong>g CS <strong>in</strong>itiatives of TCS <strong>in</strong> India are:<br />

� mKrishi, a Mobile based agro advisory system for farmers to access localized <strong>in</strong>formation and advice on<br />

agricultural issues through graphic and voice formats <strong>in</strong> local languages. The programme is be<strong>in</strong>g run on<br />

pilot basis <strong>in</strong> three locations <strong>in</strong> Maharashtra and one <strong>in</strong> Uttar Pradesh before the commercial launch <strong>in</strong><br />

mid 2009.<br />

� InsighT, a 72 hour IT and soft skills camp for students <strong>in</strong> their pre-university segment. S<strong>in</strong>ce 2007, InsighT<br />

has covered over 1,500 students <strong>in</strong> Chennai, Coimbatore, Kochi and Mumbai and has also been conducted<br />

twice <strong>in</strong> Sydney, Australia.<br />

� Rural IT Quiz <strong>in</strong> collaboration with Government of Karnataka, which saw a record participation of<br />

1.2 million students both <strong>in</strong> 2007 as well as <strong>in</strong> 2008.<br />

� The Computer-based Functional Literacy (CBFL) Programme has served over 1,20,000 learners with its<br />

offer<strong>in</strong>gs <strong>in</strong> n<strong>in</strong>e Indian languages. Development <strong>in</strong> Arabic and Spanish is now underway. CBFL V.2 offers<br />

the facility of teach<strong>in</strong>g one language through the medium of another.<br />

� Software for Childl<strong>in</strong>e to l<strong>in</strong>k and monitor the 82 Childl<strong>in</strong>e centres <strong>in</strong> India for children <strong>in</strong> distress.<br />

� Geo-Vun, a decision support system <strong>in</strong>tegrat<strong>in</strong>g maps to help <strong>in</strong> the management of the Sanjay Gandhi<br />

National Park, Mumbai, to check illegal encroachment, f<strong>in</strong>d remedial measures to control/prevent forest<br />

fires, implement measures to prevent poach<strong>in</strong>g and plunder<strong>in</strong>g of forest wealth, etc.<br />

� Low Vision Aid, a digital image process<strong>in</strong>g technique us<strong>in</strong>g a wearable device to help persons with low<br />

vision to <strong>in</strong>crease their visual acuity by <strong>in</strong>creas<strong>in</strong>g context sensitivity. TCS' effort is focused on enhanc<strong>in</strong>g<br />

an algorithm which will be computationally <strong>in</strong>expensive. This solution could be <strong>in</strong>corporated <strong>in</strong> set top<br />

boxes/DVDs to enhance TV view<strong>in</strong>g for the visually impaired.<br />

� Country-wise database of <strong>in</strong>formation for both global and local advocacy and impact assessment for<br />

Aflatoun, a global network based charitable organization based <strong>in</strong> Netherlands, which provides social and<br />

f<strong>in</strong>ancial education to 250,000 children <strong>in</strong> 20 countries.<br />

� The TCS-Education World Teachers Award for teachers from across the country who have exhibited<br />

<strong>in</strong>novative techniques, <strong>in</strong>spired students and aroused their curiosity. In 2008, the Award drew<br />

18,000 nom<strong>in</strong>ations from across India.<br />

25

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