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in a Dynamic Environment - Tata Consultancy Services

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60<br />

Annual Report 2008-09<br />

tra<strong>in</strong>ed and fully deployed <strong>in</strong> FY08-09. S<strong>in</strong>ce<br />

the <strong>in</strong>ception of the program, the total number<br />

of graduates tra<strong>in</strong>ed and deployed is 2,517. The<br />

project leader community rated deployability<br />

of Ignite tra<strong>in</strong>ees as very high.<br />

Ignite tra<strong>in</strong>ees are encouraged to pursue higher<br />

education while work<strong>in</strong>g. For example, for a<br />

MCA degree program at Sastra University <strong>in</strong><br />

Tamil Nadu, students are given credit for their<br />

tra<strong>in</strong><strong>in</strong>g <strong>in</strong> TCS and by complet<strong>in</strong>g the rema<strong>in</strong><strong>in</strong>g<br />

credits, they are awarded a MCA degree.<br />

Around 1000 Ignite tra<strong>in</strong>ees have enrolled for<br />

this program. The top 1% of Ignite tra<strong>in</strong>ees<br />

enroll for a challeng<strong>in</strong>g MSc Computer Science<br />

program at the Chennai Mathematical Institute.<br />

Chart 27: Number of students hired<br />

through TCS Ignite<br />

5.6 Learn<strong>in</strong>g and Development: As the<br />

recruitment mix of new employees becomes<br />

biased towards hir<strong>in</strong>g greater numbers of fresh<br />

eng<strong>in</strong>eer<strong>in</strong>g graduates from campuses, the<br />

capacity of Initial Learn<strong>in</strong>g Program (ILP) had<br />

to be <strong>in</strong>creased. Two new ILP centers were<br />

opened <strong>in</strong> Ahmedabad and Guwahati, <strong>in</strong><br />

addition to one <strong>in</strong> Thiruvananthapuram. More<br />

than 19,500 tra<strong>in</strong>ees completed the ILP.<br />

Our employees ga<strong>in</strong>ed 23,000 new technology<br />

certifications dur<strong>in</strong>g 2008-09 as part of the<br />

Cont<strong>in</strong>uous Learn<strong>in</strong>g Program (CLP) <strong>in</strong> FY09. The<br />

e-Learn<strong>in</strong>g coverage <strong>in</strong>creased to 32% of total<br />

learn<strong>in</strong>g days with modules <strong>in</strong> Portuguese,<br />

Mandar<strong>in</strong> and Spanish rolled out. A new version<br />

of Competency Management System (iCALMS)<br />

and a Learn<strong>in</strong>g Plann<strong>in</strong>g System have been<br />

implemented to <strong>in</strong>crease the automation of<br />

L&D Processes.<br />

Chart 28: Number of tra<strong>in</strong>ees who<br />

completed the <strong>in</strong>itial learn<strong>in</strong>g program<br />

Chart 29: Number of additional<br />

certifications ga<strong>in</strong>ed by TCS employees<br />

C. OPPORTUNITIES AND RISKS<br />

1. Opportunities<br />

TCS is the largest Indian IT <strong>Services</strong> Company <strong>in</strong><br />

terms of revenues and number of employees.<br />

Established <strong>in</strong> 1968 as a division of <strong>Tata</strong> Sons,<br />

TCS has pioneered the concept of offshore IT<br />

services s<strong>in</strong>ce 1974 and has emerged as an<br />

<strong>in</strong>tegrated full-services player with a global<br />

footpr<strong>in</strong>t and scale.<br />

Opportunities for the Company for susta<strong>in</strong><strong>in</strong>g<br />

profitable growth emerge from:<br />

� Increas<strong>in</strong>g deployment of technology to<br />

susta<strong>in</strong> competitive advantage <strong>in</strong> bus<strong>in</strong>ess<br />

result<strong>in</strong>g <strong>in</strong> <strong>in</strong>creas<strong>in</strong>g global IT spends<br />

thus generat<strong>in</strong>g demand for our services<br />

portfolio<br />

� Validation and acceptance of multisourc<strong>in</strong>g<br />

as a relevant bus<strong>in</strong>ess strategy<br />

<strong>in</strong> a globalised world<br />

� Emergence of new services that can be<br />

delivered from remote locations like<br />

<strong>in</strong>frastructure services and bus<strong>in</strong>ess<br />

process services

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