korum - AHK Korea

Discover exciting opportunities with Lufthansa
Lufthansa offers most innovative ways to fly
Christian Schindler
Lufthansa German Airlines has a simple
strategy: to focus on the most important
thing, the customer. That’s why Lufthansa
has continued to invest in new services on
board and on the ground even in times of
economic downturns. It is no wonder Lufthansa
has one of the most successful and
comprehensive frequent flyer programs for
its passengers.
Miles & More, the world’s most
successful customer loyalty
program
Lufthansa’s frequent flyer program Miles
& More, the largest of its kind in Europe,
is integrated with all other partner airlines
of the Star Alliance. The program provides
various choices to earn and redeem miles
with numerous partners from a wide range
of sectors.
Not to mention earning miles with your
flight, it is also very easy to earn miles
with a large number of interesting partners.
Firstly, you can start earning miles
as soon as you have enrolled with Miles
& More. You can get miles for every step
when you are travelling; from domestic
flights to world trips, from accommodations
to car rentals you will find a whole
array of Miles & More partners who will
reward you with miles. Even with your
purchases from selected Miles & More
partners, valuable credit on your mileage
account is piling up.
You can spend your accumulated miles
on numerous choices: free flights, hotel
vouchers, flight and room upgrades, car
rentals, shopping at selected duty free
shops and malls, and Lufthansa WorldShop
(www.worldshop.eu). Those with a heart of
gold can donate miles to a worthy cause,
like SOS children’s villages and Living Lake.
The Mileage Calculator, upcoming events,
and promotion information can be found
on Miles & More website (www.miles-andmore.com).
Enjoy double benefits with
PartnerPlusBenefit
Moreover, Lufthansa offers the best solution
for busy corporate travelers or companies.
PartnerPlusBenefit, the Lufthansa and
SWISS Corporate Bonus program, offers
great advantages at no extra cost. Corporate
customers just collect the points on
flights with Lufthansa and its participating
partner airlines, and Lufthansa will reward
with attractive awards such as free flights
& upgrades, extra check-in baggage allowance,
and even cash-back. Companies
with high travel volume can enjoy special
corporate fares. The best part is that you
can also enjoy double benefits with PartnerPlusBenefit.
As a member of the Miles
& More program, you will also earn miles
for your personal mileage account.
Managing points is as simple as ABC with
a 24-hour-access to BenefitPoints account
at www.partnerplusbenefit.com. On this
comprehensive website you can find all
details concerning PartnerPlusBenefit.
Lufthansa eFly services save
your valuable time
Lufthansa also offers passengers more fle-
Kollegen
xibility with its eFly services even before
take-off. You can book a flight, check in
and select a seat conveniently online from
as early as 23 hours before departure via
PC, laptop or mobile. With the boarding
pass printed out or sent to your mobile
phone in advance, you can proceed directly
to the online check-in baggage drop-off
counter when you get to the airport. Baggage
can be checked at those dedicated
counters quickly and easily. To make your
travel preparation easier and more convenient,
Lufthansa is now offering optimized
applications for every smart phone device.
The Lufthansa mobile apps allow Lufthansa
customers access to a fund of practical
information about services while on the
go, and to view them on their display. With
a navigation function, smartphone users
can view the Lufthansa timetable, updates
on flight arrival and departure times or
store frequently used flight connections.
With a “Webview“ function in the application,
they can access mobile.lufthansa.com
to make flight bookings, check in online,
retrieve booking information and check
their Miles & More mileage account. Even
without the app, you can still book flights
and check in by mobile phone at lufthansa.
com, anywhere and at any time, as well as
make use of many other services that will
help you to enjoy your travel.
Christian Schindler is General Manager
Korea of Lufthansa German Airlines.
KORUM Nr. 29 | Oktober 2010 27