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Intel is working with leading health care organizations that have an understanding of health
care delivery to develop customizable protocols, as well as multimedia educational content for
chronic conditions. In the UK, the Intel Health Guide offers template protocols developed by
the Map of Medicine, an organization devoted to developing and promoting evidence-based
clinical information. These protocols are based on national best practice guidelines and can be
customized to meet local requirements. In the US, Intel is working with industry associations
and clinical leaders to develop similar protocols. Major healthcare organizations that have a
deep understanding of healthcare delivery are using Intel’s authoring tools to develop unique
protocols as well as educational content for chronic illnesses.
Benefits of Remote Patient Monitoring
Remote patient monitoring has been shown to facilitate better patient management, leading to
more cost-effective care. While further, long-term studies are needed, a growing body of
evidence indicates that RPM is associated with a range of benefits in the care of patients with
long-term conditions.
Note that the studies discussed below used telehealth devices other
than the Intel Health Guide. Intel is collaborating with healthcare
organizations to demonstrate the value of the Intel Health Guide.
US Department of Veterans Affairs
In December 2008, the US Department of Veterans Affairs described its success in incorporating
telehealth into a large-scale, evidence-based care coordination program. 8 Introduced in July
2003, the Veterans Health Administration’s Care Coordination/Home Telehealth (CCHT)
program grew from 2,000 patients to more than 31,500 by December 2007, serving patients who
are largely 65 years and older and suffering from diabetes, heart failure, hypertension, post
traumatic stress disorder, COPD, and/or depression or other mental health conditions. Thirtysix
percent of patients were monitored for multiple conditions. Among the VHA’s results:
� A 25 percent drop in bed days of care
� A 19 percent decline in numbers of hospital admissions
� Mean satisfaction of 86 percent among patients after enrollment into the program
The cost of the program is $1,600 per patient per year – “substantially less” than other noninstitutional
care programs, according to the authors. The authors conclude, “VHA’s experience
is that an enterprise-wide home telehealth implementation is an appropriate and cost-effective
way of managing chronic care patients in both urban and rural settings.” The VHA plans to
extend and expand the program based on the successes already experienced.
Noel et al and Meyer, Kobb and Ryan
Noel et al9 and Meyer, Kobb and Ryan10 have studied the use of telemedicine for patients with
chronic diseases, and found that RPM helped to:
8 Darkins, et al, Care Coordination/Home Telehealth: The Systematic Implementation of Health Informatics, Home
Telehealth, and Disease Management to Support the Care of Veteran Patients with Chronic Conditions, Telehealth
and e-Health, Dec. 2008, http://www.liebertonline.com/toc/tmj/14/10
9 Noel et al, Home Telehealth Reduces Healthcare Costs, Telemedicine Journal and e-Health, Vol. 10, No.2, 2004
Clinical Application Notes RSLT-A-0495, Rev 1.0, Effective March 27, 2009 Medd/Rowell - Page 4