MapInfo Professional 11.5 Install Guide - Product Documentation ...

Returning a License Silently
Chapter 5: Silent Installation Procedures
Activating and Returning Licenses Silently
Before making any hardware changes to your PC (such as disk re-formatting) please remember to
return your activated license back to Pitney Bowes Software Inc. or to your License Server. After
your hardware has been changed you may then re-activate your license.
You can return a node-locked, borrowed, or distributed license to the Pitney Bowes Software Inc.
FNO or your License Server using these instructions:
• From the client computer’s command line, type the following and press Enter:
MapInfow.exe -ReturnLicense c:\mylog.txt
where c:\mylog.txt is the path and name of a log file that tracks the details (successes and
errors) of the return process. The log file is optional.
If you do not specify a log file, as in the example below, the application creates a file
called returnlicense.log in your temp folder.
\MapInfow.exe -ReturnLicense
One of these things occurs:
Message What to Do
One of the license components is incorrect
or missing
No license was activated as your license
appears to be a concurrent or borrow type
license.
Check the log file to see which component (serial
number, activation code, or for distributed licenses,
server name or port number) is missing or incorrect.
Check your License Server and to review the type(s)
of licenses that are available. Your client may need
to get a concurrent or borrow a license instead. See
Starting and Activating MapInfo Professional on
page 28 for more details on these license types.
• The license is returned to the Pitney Bowes Software Inc. FNO server or your License Server
• An error occurs preventing the return of the license
To view the results of the return process after it is complete, open the log file with any text editor.
Possible log file messages include:
Your distributed license was returned
successfully to the license server
.
Message What to Do
Your borrowed license was returned successfully
to the license server .
The return process for the distributed license is
complete.
The return process for the borrowed license is
complete.
MapInfo Professional 11.5 61 Install Guide