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MapInfo Professional 11.5 Install Guide - Product Documentation ...

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Uninstalling Silently<br />

Chapter 5: Silent <strong>Install</strong>ation Procedures<br />

Uninstalling Silently<br />

Message What to Do<br />

Your node license was returned successfully to<br />

Pitney Bowes Software Inc..<br />

If returnable license was found but the system<br />

could not return it, the system posts an error<br />

message describing the error.<br />

No license was returned as no distributed license<br />

was found.<br />

No license was returned as no server license was<br />

found.<br />

No license was returned as no node- lock license<br />

was found.<br />

To perform a silent uninstall of <strong>MapInfo</strong> <strong>Professional</strong> <strong>11.5</strong>:<br />

The return process for the node-locked license<br />

is complete.<br />

Check the log file for the details of the error<br />

and correct the problem either on the client’s<br />

machine or in your License Server, as needed.<br />

Check the About this <strong>Product</strong> dialog box to<br />

ensure that the license is distributed and try<br />

the return process again.<br />

Check your License Server to make sure the<br />

license is available and the server is up. Then<br />

try the return process again.<br />

Check the About this <strong>Product</strong> dialog box to<br />

ensure that the license is node locked and try<br />

the return process again.<br />

• From the command line on the target computer type:<br />

msiexec.exe /x {8C9128C2-2077-4B6E-BFCF-2BD32A801A80}/q<br />

Running this command only uninstalls <strong>MapInfo</strong> <strong>Professional</strong> <strong>11.5</strong>. It does not uninstall a previous<br />

version of <strong>MapInfo</strong> <strong>Professional</strong>. It does not uninstall <strong>MapInfo</strong> ProViewer, <strong>MapInfo</strong> Runtime, or<br />

MapBasic.<br />

The uninstall key is unique to each version of <strong>MapInfo</strong> <strong>Professional</strong>. To silently uninstall an<br />

older version of <strong>MapInfo</strong> <strong>Professional</strong>, you would need to use its product code (uninstall key).<br />

These keys are in the regestry at<br />

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<br />

<strong>MapInfo</strong> <strong>Professional</strong> <strong>11.5</strong> 62 <strong>Install</strong> <strong>Guide</strong>

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