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SXSW 2013 Sampler

SXSW 2013 Sampler

SXSW 2013 Sampler

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1<br />

How One Man Changed a<br />

Billion-Dollar Brand<br />

Every employee is your brand ambassador, your marketer, and the face<br />

of your company.<br />

I was in Hartford at the Hilton Garden Inn, on stop number eight<br />

of my 30-city UnBook Tour to promote UnMarketing, Stop Marketing,<br />

Start Engaging. The tour was amazing, but it also meant that I was<br />

living on airplanes and in hotels.<br />

I rolled out of bed and headed downstairs for breakfast around<br />

9:45 am. Did I mention I’m not a morning person? It’s actually one<br />

of the great problems I have in life: I love breakfast, and I hate<br />

mornings. The lobby had a breakfast buffet, and I’m not talking about<br />

the ‘‘continental’’ breakfast that most hotels throw in as a bonus with<br />

some Danish and something that resembles juice. This was a full spread<br />

of eggs, bacon, sausage, hash browns, cereal, bagels, you name it. I<br />

was pretty impressed with myself for being up in time for this feast,<br />

especially after crossing the continent the day before.<br />

1

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