2001 Triple Bottom Line Report - BC Hydro

T H E P R E S I D E N T ’ S A W A R D S R E C O G N I Z E
S I G N I F I C A N T E M P L O Y E E A C H I E V E M E N T S
I N L E A D E R S H I P , C U S T O M E R S E R V I C E ,
T E A M W O R K A N D S U P E R I O R R E S U L T S .
E M P L O Y E E H E A L T H A N D W E L L N E S S
Strong and capable organizations are founded on the physical,
emotional and social well-being of employees. BC Hydro supports
and encourages employee well-being through a series of
Health Services programs tailored to specific areas of interest
or need. Programs are designed to encourage positive lifestyles
and to protect employee health and safety on the job.
Five main programs support employee well-being:
• EMPLOYEE AND FAMILY ASSISTANCE
provides confidential, professional counseling services to
employees and their family members to help them deal
with personal problems;
• RESPECTFUL WORKPLACE ensures employees
and work groups enjoy a harassment-free workplace,
where all individuals are treated with dignity and respect;
• CARE MANAGEMENT works with the employee and
the employee’s physician to ensure employees with medical
problems are receiving a high standard of care;
• RETURN TO WORK develops a detailed return-to-work
plan for injured employees, helping them make a less stressful
transition back to work; and
R E C O G N I T I O N P R O G R A M S
In 2000 we launched the President’s Awards to recognize
significant employee achievements in leadership, customer
service, teamwork and superior results. Recipients must also
contribute to our business objectives, support company values
and promote unity within the company.
Other formal reward and recognition programs in place in our
strategic business units include Power Supply’s annual award for
• THE LIFESTYLE PROGRAM encourages employees
to be healthy and well-balanced by adopting positive behaviours
and a holistic approach to health.
Approximately 38 per cent of our employees are involved
in the Lifestyle incentive program, well above industry averages.
We aim to increase participation to more than 40 per cent.
The Lifestyle program provides products and services such as health
education workshops about heart disease, stress awareness,
nutrition and back care, as well as one-on-one fitness and wellness
counseling, health risk appraisals, and information and screenings
to help manage cholesterol, diabetes and blood pressure.
About 175 workshops were delivered last year to more than 2000
employees, and over 84 per cent said they were satisfied with
the content. Benefits derived from program involvement include
a lower rate of sick days and Workers’ Compensation Board
claims for participants, and an estimated overall four-to-one rate
of return on expenditures.
leadership, and top performers singled out each year in our
Marketing and Sales, Transmission and Distribution and Human
Resources divisions, and in our Westech subsidiary. We also
provide company-wide programs honouring individuals for
length of service, safety and lifestyle.