2001 Triple Bottom Line Report - BC Hydro

S U S T A I N A B I L I T Y A C T I O N P L A N I N I T I A T I V E
P O W E R S M A R T R E S I D E N T I A L P R O G R A M
BC Hydro’s efforts to help residential consumers save electricity
were refocused this year with the launch of a new, three-year
campaign to provide information, education, programs
and incentives.
The centrepiece of our effort is the Home Energy Learning
Program – or h.e.l.p. – launched in early 2001 to provide
access to a range of customized options to reduce electricity
use. H.e.l.p.’s principal feature is a newly developed interactive
on-line tool called the Power Smart Home Energy Profile, which
generates specific energy-saving recommendations based on
answers to a series of detailed questions about a participant’s
home and energy use. The program incorporates the customer’s
response to the questionnaire with their energy history from
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BC Hydro’s database. A paper version of the questionnaire is
also available for people without Internet access.
Program participants are encouraged to act on the energysaving
measures outlined in their home profile. Information
about energy-efficient products is available, along with referrals
to other Power Smart programs for residential customers.
The website version of h.e.l.p. (www.bchydro.com) also includes
features such as a calculator to compute energy consumption
by various electrical appliances, and an Energy Library containing
new material on residential energy-related topics.
Other options directed at residential customers include the
development of a new home energy savings website, and a
province-wide Youth Team that will promote energy-saving activities.