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Candidate Support Pack - Scottish Qualifications Authority

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Activity 5<br />

Question p. 10.8<br />

1 Where at work can you find the company's rules for conduct at work? (These<br />

might be found in documents such as company codes — eg codes of conduct,<br />

organisational guidelines, or standards.)<br />

2 Discuss how you might overcome the problem of working with someone who<br />

often seems bad-tempered.<br />

3 What strategies might help in building and maintaining an effective working<br />

relationship with him/her?<br />

GC8N 22 — Laundry Operations Level 2 10.29

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