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Candidate Support Pack - Scottish Qualifications Authority

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10.42<br />

Self-check questionnaire (continued)<br />

5<br />

6<br />

7<br />

8<br />

9<br />

10<br />

GC8N 22 — Laundry Operations Level 2<br />

Question p. 10.23<br />

Give three reasons why it is important to behave in an appropriate way at<br />

work.<br />

Why is it important to identify problems and follow organisational<br />

procedures when communications break down?<br />

Give three examples of how you might help to avoid breakdowns in<br />

communications.<br />

Where will you find the company's grievance and disciplinary procedures?<br />

What types of information and instructions might you get from your<br />

immediate manager?<br />

What are the agreed lines of communication and reporting procedures in the<br />

company?

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