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Therapist's Guide to Clinical Intervention - Sigmund Freud

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WAYS TO DEAL WITH ANGER<br />

1. Recognize anger when you are experiencing it.<br />

2. Express it appropriately when it occurs.<br />

A. Express how you feel with an "I" statement and in a courteous, respectful,<br />

assertive manner.<br />

3. What if you are intensely angry?<br />

A. Acknowledge and take responsibility for dealing with it in an appropriate and<br />

constructive manner.<br />

A. Activities<br />

B. Exercise<br />

C. Talk—express your emotions with someone who can empathize<br />

D. Journal writing<br />

THE STEPS FOR LETTING GO OF ANGER<br />

1. Awareness of your feelings and behaviors.<br />

2. Taking responsibility for your emotions and responses.<br />

3. Attitude—will greatly influence your success or failure. If you have a negative<br />

attitude don't expect good things <strong>to</strong> happen.<br />

4. Self-talk. What you say <strong>to</strong> yourself will determine how you think and feel.<br />

It is a choice.<br />

5. Don't take responsibility for people and other things that you don't have<br />

control over.<br />

6. Develop resources and a support system that encourages the positive changes<br />

in you and in your life.<br />

7. Self-care behaviors. People who take care of themselves feel better about<br />

who they are, have more energy, and are more likely <strong>to</strong> be happy.<br />

8. Develop positive self-esteem.<br />

9. Develop positive alternative responses <strong>to</strong> counter the older anger<br />

responses.<br />

10. Practice rehearsing the new responses. Keep a journal <strong>to</strong> track and<br />

reinforce change. A journal will also clarify issues which require further<br />

problem solving, or dysfunctional patterns which are keeping you from<br />

the progress and change that you desire.<br />

PREVENTING VIOLENCE IN THE WORKPLACE<br />

The Northwest National Insurance Co. (1995) presented the results of a study of 600 workers,<br />

which demonstrated that one in four workers was harassed, threatened, or attacked in<br />

the period 1992-1993. The results additionally stated that the rate of work-related homicide<br />

Preventing Violence in the Workplace 289

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