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Therapist's Guide to Clinical Intervention - Sigmund Freud

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17. Acts of violence<br />

18. Sees self as victimized by coworkers or management<br />

4. Early warning signs of potential workplace violence<br />

A. Direct or veiled threats of harm<br />

B. Intimidation of others. This can be physical or verbal intimidation. Harassing<br />

phone calls and stalking are examples<br />

C. Carrying a concealed weapon or flashing a weapon <strong>to</strong> test reactions<br />

D. Paranoid behavior. Perceiving that the whole world is against one.<br />

E. Moral righteousness and believing the organization is not following its rules and<br />

procedures<br />

F. Inability <strong>to</strong> take criticism of job performance. Holding a grudge, especially against a<br />

supervisor. Oftentimes verbalizing hope for something <strong>to</strong> happen <strong>to</strong> the person<br />

against whom the employee has the grudge<br />

G. Expression of extreme desperation over recent family, financial, or personal<br />

problems<br />

H. His<strong>to</strong>ry of violent behavior<br />

I. Extreme interest in semiau<strong>to</strong>matic or au<strong>to</strong>matic weapons and their destructive<br />

power <strong>to</strong> people<br />

J. Fascination with incidents of workplace violence and approval of the use of<br />

violence under similar circumstances<br />

K. Disregard for the safety of co-employees<br />

L. Obsessive involvement with the job, often with uneven job performance and no<br />

apparent outside interests<br />

M. Being a loner and having a romantic obsession with a coworker who does not share<br />

this interest<br />

5. Level of violence<br />

A. Level 1<br />

1. Refuses <strong>to</strong> cooperate with immediate supervisor<br />

2. Spreads rumors and gossip <strong>to</strong> harm others<br />

3. Consistently argues with coworkers<br />

4. Is belligerent <strong>to</strong>ward cus<strong>to</strong>mers/clients<br />

5. Constantly swears at others<br />

6. Makes unwanted sexual comments<br />

B. Level 2<br />

1. Argues increasingly with cus<strong>to</strong>mers, vendors, coworkers, and management<br />

2. Refuses <strong>to</strong> obey company policies and procedures<br />

3. Sabotages equipment and steals property for revenge<br />

4. Verbalizes wishes <strong>to</strong> hurt coworkers or management<br />

5. Sends sexual or violent notes <strong>to</strong> coworkers or management<br />

6. Sees self as victimized by management (me against them)<br />

C. Level 3—Frequent displays of anger resulting in the following:<br />

1. Recurrent suicidal threats<br />

2. Recurrent physical fights<br />

3. Destruction of property<br />

4. Utilization of weapons <strong>to</strong> harm others<br />

5. Commission of murder, rape, or arson<br />

Prevention Not all angry people become violent. However, most violent people are angry. The moment<br />

in which a situation is unfolding and what takes place are the most important fac<strong>to</strong>rs in<br />

292 3. Skill-Building Resources for Increasing Social Competency

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