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We - KappAhl

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TarGeT Group – Woman<br />

WE LOVE FASHION,<br />

NOT JUST FOR FORM’S SAKE<br />

These are Kappahl Woman’s<br />

cusTomers <strong>We</strong> target women between 30<br />

and 50. They differ in many ways; some live<br />

together with someone, but quite a few are<br />

single. Some have children, but many do not.<br />

However, there is one common denominator. Our women<br />

are interested in fashion, and they would rather look smart than<br />

bold. At the same time they often live in a stressful environment.<br />

Since fashion swings faster and faster it is difficult for individual<br />

consumers to keep tabs on everything. So our most important<br />

task is to help our customers find the right fashion at the right<br />

price quickly and simply.<br />

In that way we help her to feel attractive, from the time<br />

she puts on her underwear in the morning to the time she slips<br />

into her nightdress at night. It applies to all days and occasions<br />

– regardless of whether it’s a matter of a well-dressed ordinary<br />

day, a party or leisure time.<br />

WhY cusTomers choose Kappahl Woman In recent<br />

years we have had major sales successes. One of the reasons is<br />

that we have decided to inspire the women who come to us and<br />

give them just what they need at a reasonable price, regardless<br />

of the type of customer or what “fashion mood” they are in that<br />

day. In a tough economy like today’s this is more important than<br />

ever, creating major opportunities for us.<br />

<strong>We</strong> have our customers in mind already at the design stage.<br />

<strong>We</strong> devote a lot of time to deciding how the garments will fit<br />

12<br />

and how they can be combined to give a really exquisite effect.<br />

And already at this stage we are thinking of how the clothes will<br />

be hung and matched in the stores.<br />

To make it simpler for customers to find the right garment<br />

and combinations we have divided <strong>KappAhl</strong> Woman into four<br />

different styles: Classic, Romantic, Sporty and Contemporary,<br />

which targets the typically fashion-conscious girl.<br />

ThIs Is WhaT <strong>We</strong> are specIallY GooD aT Jersey tops are<br />

the largest product category. Variation is important here, so new<br />

items arrive at our stores almost every day. This has made us<br />

biggest in tops in Sweden. <strong>We</strong> are also biggest in our next largest<br />

area; trousers. Five years ago we decided to be good at jeans<br />

and trousers – to have a model for every behind. Sales statistics<br />

and customer surveys show that we became best, leading the<br />

market in jeans and trousers in Sweden. In all <strong>KappAhl</strong>’s business<br />

areas over 5 million pairs are sold annually.<br />

In the third place come blouses, where we saw major sales<br />

increases in spring 2009. Not forgetting knitwear, sales of which<br />

have risen sharply. Another of our strong areas is accessories.<br />

Every third item sold by <strong>KappAhl</strong> Woman is an accessory in the<br />

form of shoes, jewellery, bags, brooches or perhaps a pair of false<br />

eyelashes with an extra party twinkle.<br />

Party clothes and soft packages containing underwear, nightwear<br />

and “cosy clothes” to put under the Christmas tree are two<br />

other areas where we lead in Sweden.<br />

Kappahl 2008/2009

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