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professional services | body mapping SM | working with the body mapping SM consultation card and prescription sheet
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19
Always discuss positive as well
as negative aspects with
your client. Offer advice and interact
throughout. It is not necessary to
verbalize all your findings as you will have
a chance to record them on the Body
MappingSM Prescription Sheet.
20
Once all zones have been
covered, continue with the rest
of the treatment:
• Customized body exfoliation according
to zone requirements.
• Massage of legs and/or back.
• Application of body packs and/or
masques with scalp and/or other
massage.
• Removal of pack and application of
body cream.
on subsequent visits
1 Review
your client’s Consultation
Card, prior to him / her coming in,
to see past treatment information,
product purchases and samples.
An example:
“Good morning… great to see you
again. Before we start your treatment
today, I would like to review your
Consultation Card to ensure all the
information is the same. Would you be
so kind as to sign the bottom of the
card again? We review your card each
time you come in for a treatment to
make sure there are no changes to your
health and if there are any medications
that we need to be aware of.
dermalogica
21
While your client is changing,
finalize your notes on the Body
MappingSM Prescription Sheet, selecting
appropriate product recommendations.
Indicate on the prescription sheet whether
your client should use the product a.m.
or p.m. and in which zones.
22
Discuss your findings with your
client, explaining why you have
made certain product recommendations.
Use the tester unit or Skin Bar ® to allow
your client to try the products.
23
Indicate which products your
client sampled or purchased.
This will help to ensure that your
recommendations can be followed
up on the next visit.
“How have you been getting along with
the body products that I recommended?
I will briefly perform Body Mapping SM
again today and compare our findings to
the last treatment. I am sure we will be
able to see some great progress.”
2 Proceed
with the treatment as
before, and when you get to the
Body MappingSM stage, refer to the
previously completed Body MappingSM Prescription Sheet. See if there are
improvements and make notes on
a new Body MappingSM Prescription
Sheet.
24
Give your client the top copy of
the Body MappingSM Prescription Sheet along with any
samples in a Dermalogica sample
envelope, and any product purchases.
25
Fold your carbon copy of the
prescription sheet into the
Consultation Card and file it.
26
3 When
Book the next appointment.
discussing Body MappingSM at the end of the treatment with
your client, review both old and new
prescription sheets to show improvements
and progress or new conditions
and concerns.
4 Complete
Body MappingSM with
new product recommendations
and give to your client. (Keep the carbon
copy with the Consultation Card.) You
can either keep the old Body MappingSM Prescription Sheet as reference or
discard it.