uuauu 008 100210s2009 nyua fob 001 0 eng - McGraw-Hill ...

588 $aDescription based on cover image and table of contents, viewed on April 22, 2007.
530 $aAlso issued in print and PDF version.
500 $aPrint version c2005.
545 0 $aContributor biographical
information:$uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-b.html
505 0 $uhttp://www.loc.gov/catdir/enhancements/fy0625/2005050471-t.html
504 $aIncludes bibliographical references (p. 431-435) and index.
650 0$aService industries$xManagement.
650 0$aSix sigma (Quality control standard)
650 0$aService industries$xQuality control$xStatistical methods.
650 0$aQuality control$xStatistical methods.
650 0$aQuality control$xStandards.
650 0$aConsumer satisfaction$xStatistical methods.
650 0$aCustomer services$xManagement.
650 0$aMarketing$xManagement.
650 0$aValue analysis (Cost control)
650 0$aBrand name products$xMarketing.
650 0$aCreative thinking.
650 0$aInventions.
650 0$aTheory of constraints (Management)
655 0$aElectronic books.
655 0$aInternet resources.
740 02$aSix sigma in service organizations.
740 02$aDesign for six sigma road map for service.
740 02$aValue creation for service product.
740 02$aCustomer survey design, administration, and analysis.
740 02$aCustomer value management.
740 02$aQuality function deployment.
740 02$aValue engineering.
740 02$aBrand development and brand strategy.
740 02$aTheory of inventive problem solving (TRIZ)
740 02$aDesign and improvement of service processes--process management.
740 02$aStatistical basics and six sigma metrics.
740 02$aTheory of constraints.
830 0$aMcGraw-Hill's AccessEngineering.
856 40$uhttp://accessengineeringlibrary.com/browse/design-for-six-sigma-for-service$zSubscription
required
949 $aHD 9980.5 .Y36$wLC$c1$i213568-2001$d12/30/2011$lMAIN$mMGH$q11$rY$sY$tWEB$u4/22/2007$xENG
997 $a(c)2007 Cassidy Cataloguing Services, Inc.
000 04729cam 2200829 a 4500
001 ccn00213570
006 m f d
007 cr cn ---uuauu
008 070423s2001 nyua fobf 001 0 eng d
010 $z 00069936
020 $z0070063119 (print)
020 $a0071455612
035 $a(Sirsi) a213570
050 4$aTA174$b.B42 2001
082 04$a658.4/04$221
100 1 $aBeard, Jeffrey L.
245 10$aDesign-build$h[electronic resource] :$bplanning through development /$cJeffrey L. Beard,
Michael C. Loulakis Sr., Edward C. Wundram.
260 $aNew York :$bMcGraw-Hill,$c[2001]
300 $a1 electronic text (xiv, 543 p.) :$bill.
490 1 $aMcGraw-Hill's AccessEngineering
588 $aDescription based on cover image and table of contents, viewed on April 23, 2007.
530 $aAlso issued in print and PDF version.
500 $aPrint version c2001.
504 $aIncludes bibliographical references and index.
505 0 $aCh. 1. An introduction to design-build project delivery -- ch. 2. Design-build : a brief
history -- ch. 3. The facilities acquisition process : business process, planning, and
programming -- ch. 4. Where and when to use design-build delivery -- ch. 5. Roles of
individuals in a design-build project -- ch. 6. The owner's responsibilities in design-build -
- ch. 7. Design-build entity organization and management of projects -- ch. 8. Design-build