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2009-10 Annual Report - Australia Post

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OUR BUSINESS<br />

FINANCIAL<br />

REPORT<br />

Performance<br />

<strong>Australia</strong> <strong>Post</strong>’s fi nancial results were impacted heavily by the ongoing<br />

effects of the slowdown in global economic activity and the fall in mail<br />

volumes both in <strong>Australia</strong> and internationally. These factors contributed<br />

to the corporation’s statutory profi t before tax decline of $277.9 million<br />

(from last year’s $380.9 million).<br />

Also contributing to the reduced pre-tax profi t of $<strong>10</strong>3.0 million for<br />

<strong>2009</strong>–<strong>10</strong> were $188.0 million of restructuring costs associated with<br />

the Future Ready program, along with some impairment write-downs,<br />

as presented in the table below.<br />

Consolidated underlying performance<br />

<strong>2009</strong>–<strong>10</strong><br />

$m<br />

<strong>10</strong> AUSTRALIA POST ANNUAL REPORT <strong>2009</strong>–<strong>10</strong> | REPORT OF OPERATIONS<br />

Labour productivity<br />

(illustrating five-year<br />

cumulative growth) %<br />

2008–09<br />

$m<br />

Underlying earnings 291 416<br />

Items excluded from<br />

underlying earnings<br />

Impairment of goodwill/other restructuring costs 38 35<br />

Separation and redundancy expenses 150 0<br />

Statutory profit before tax <strong>10</strong>3 381<br />

Our signifi cant restructuring expense will enable the transformation to<br />

strategic business units, make administrative structures more effi cient<br />

and establish more effective support services.<br />

The key factors in the underlying performance decline of $125 million<br />

are a revenue decline of $114.7 million and increasing superannuation<br />

costs of $82.4 million. These impacts have been partially offset by cost<br />

reductions across all categories.<br />

Domestic letter volumes declined by 4.2 per cent this year, representing<br />

200 million fewer items passing through our network. This decline<br />

follows last year’s 4.1 per cent contraction in domestic letter volumes,<br />

which refl ected depressed economic conditions. The decline of letter<br />

volumes is fundamentally changing the economics of our business –<br />

as it is affecting postal businesses across the globe.<br />

One-off restructuring and provisioning costs associated with our<br />

business renewal have affected headline profi tability in each of<br />

our three core business portfolios.<br />

2.8<br />

06<br />

4.2<br />

07<br />

6.9<br />

08<br />

3.6<br />

09<br />

3.6<br />

<strong>10</strong><br />

Operating profit<br />

before tax $m<br />

515.6<br />

561.7<br />

592.2<br />

06<br />

07<br />

08<br />

380.9<br />

09<br />

<strong>10</strong>3.0<br />

<strong>10</strong><br />

Revenue $m<br />

These portfolios either maintained volumes at last year’s level<br />

or experienced declines. This refl ected continuing weakness in<br />

consumer and small business activity and ongoing structural shifts<br />

in communication towards digital channels, particularly relating to<br />

transactional activity, such as bill payments and account statements.<br />

Revenue from our letters & associated services portfolio declined by<br />

3.4 per cent as a result of volume declines and a shift towards smaller<br />

and unaddressed mail items. The fall of 5.5 per cent in addressed letter<br />

volumes is most evident in our business customer segment, especially<br />

among smaller businesses.<br />

While we remain <strong>Australia</strong>’s largest retail store network, this year we<br />

experienced declining numbers of daily store visits by our customers.<br />

The introduction of penalty charges by some agency principals has been<br />

detrimental to our bill payment business, with revenue declining by<br />

6.7 per cent.<br />

Online shopping is a source of revenue growth in our parcels & logistics<br />

portfolio. Global expansion in e-tailing is behind increasing demand for<br />

our domestic and international express parcels and courier services,<br />

which provide a time-guaranteed delivery service at an affordable rate.<br />

Dividends<br />

At the half-year, the corporation declared an interim dividend of<br />

$79.1 million, based on full-year profi t expectations and distribution<br />

of 75 per cent of after-tax profi t for the period. This was paid to our<br />

shareholder in April 20<strong>10</strong>. Due to the signifi cant restructuring provisions<br />

made in the fi nal statutory accounts, dividends payable from the <strong>2009</strong>–<strong>10</strong><br />

result are to remain at $79.1 million. Consequently, the dividend payout<br />

ratio for the year is now approximately 97 per cent of the corporation’s<br />

after-tax profi t.<br />

Capital expenditure<br />

<strong>Australia</strong> <strong>Post</strong> maintained a slightly more conservative approach to<br />

capital investment during the year, as the slowing in the economy had a<br />

material impact on letter volumes. Our capital expenditure for <strong>2009</strong>–<strong>10</strong><br />

was $258.4 million, which was $11.7 million below the previous year’s.<br />

While some of this investment continues to be directed towards<br />

maintenance and replacement capital to maintain our integrated postal<br />

network, major investment was directed at critical information technology<br />

infrastructure assets. We completed the important investment in our<br />

new HR systems and continue upgrading our point-of-sale system.<br />

These investments will support the introduction of new services,<br />

improve time-to-market and ensure a reliable platform for the future.<br />

4,530.1<br />

06<br />

4,711.1<br />

4,959.2<br />

4,985.3<br />

4,870.6<br />

07<br />

08<br />

09<br />

<strong>10</strong>

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